files-community/Files

Bug: Folder disappeared after drag drop move folder operation

Closed this issue · 8 comments

Description

I dragged my pictures folder from File Explorer into Community Files. It never copied and disappeared from the original location. Thankfully I have a backup!

Steps To Reproduce

I dragged my pictures folder from File Explorer into Community Files. It never copied and disappeared from the original location. Thankfully I have a backup!

Files Version

4.0.11.0

Windows Version

24H2

User ID

No response

Log File

debug.log

Where did you drop the folder to in Files?

Sorry, it was into this location: C:\Users\warrenkc from: C:\Users\warrenkc\OneDrive\Pictures

Where did you drag from? Can you reproduce this consistently (please use a test folder)?

Ok. I'll try one more time. Thank you!

Sorry I can't duplicate it. I will add more information though. I was moving a large folder and while it was in progress it seemed to get stuck and that is when the problem happened.
I wish I could have recorded it.
Thanks anyway.

Did the file operation start at all, or did nothing happen?

It didn't seem to start.

It's a bit hard to debug without a consistent repro, but if you find a way to reproduce the issue, please check the status center in Files for errors.