[Feature] Add phone to stg_zendesk__user
Closed this issue · 4 comments
Is there an existing feature request for this?
- I have searched the existing issues
Describe the Feature
Looks like the staging models are a bit out of date with what fields fivetran actually replicates from Zendesk. This is just one I've noticed that would be helpful, but there are others.
Describe alternatives you've considered
No response
Are you interested in contributing this feature?
- Yes.
- Yes, but I will need assistance and will schedule time during your office hours for guidance.
- No.
Anything else?
No response
hi @trunsky! Yeah phone definitely makes sense to include. Curious to hear about the other missing fields you think would be helpful (in user or other tables)
Also, if you're using the zendesk transform package, do you envision phone being passed to any end models there? Or is just having it in the staging user model sufficient?
hi @trunsky! Yeah phone definitely makes sense to include. Curious to hear about the other missing fields you think would be helpful (in
useror other tables)Also, if you're using the zendesk transform package, do you envision
phonebeing passed to any end models there? Or is just having it in the staging user model sufficient?
Hello @fivetran-jamie! I just started using it yesterday to take advantage of the SLA model. We had some existing reporting on tickets I was going to cut over to using it as well, and that is just one field I noticed was missing. For us, it would be helpful on the ticket related models.
Cool good to know!
For the time being, I am going to leave this feature request open to allow other members of the community to chime in if they would find this field helpful. If more community members engage we will happily accept this feature into an upcoming sprint.