Pre-populated lists are not properly installed on erpnext/frappe 15

Question

Pre-populated lists are not properly installed on erpnext/frappe 15

Opened this issue 3 months ago · 5 comments

1ubuntuuser commented 3 months ago

I installed crm to an existing erpnext installation using the following
bench --site test.marqunity.org install-app crm

Installed Apps

Frappe CRM: v1.23.6
ERPNext: v15.36.2
Frappe Framework: v15.42.0

I can create tasks no problems, but when I create leads or deals the form is empty.

I can use the edit add fields

but when I add the "status" field the form items don't render again.

Answer 1 · 2024-10-09T23:02:19.000Z

The cause of the issue is missing the CRM Lead Status doctype has no values loaded. Adding a single item to the doctype e.g. "New" is a partial workaround.

In my version 16 installation, the following items were created automatically.

The same issue is present in all pre-populated lists like CRM Lead Status and CRM Industry

Does anyone know of a way to fix this, and how to apply the patch to already installed versions?

Answer 2 · 2024-10-12T09:35:28.000Z

@1ubuntuuser Not sure why default values are not created on install. But I have added a "Restore Defaults" button to restore it from FCRM Settings doctype.

PR: #410

Answer 3 · 2024-10-31T07:22:36.000Z

I am also facing the same issue, installed on erpnext v15.
I am on the latest CRM version v1.25.1

Did the restore defaults action also, still not seeing any fields.

Answer 4 · 2024-11-05T07:53:26.000Z

I am also facing the same issue, installed on erpnext v15. I am on the latest CRM version v1.25.1

Did the restore defaults action also, still not seeing any fields.

Not sure why this is happening, is your site on frappecloud? How can I check what is the issue? Any error in console?

Answer 5 · 2024-11-05T11:45:58.000Z

I am also facing the same issue, installed on erpnext v15. I am on the latest CRM version v1.25.1
Did the restore defaults action also, still not seeing any fields.

Not sure why this is happening, is your site on frappecloud? How can I check what is the issue? Any error in console?

No unfortunately it is not hosted on frappe cloud, its on a local machine, where Frappe and ERPNext are already installed, I added CRM application to it and receiving this issue.

During installation did not face any errors, can you let me know where to check further for logs if needed?