frappe/helpdesk

feat: Inviting users

Opened this issue · 0 comments

RitvikSardana commented

The idea is users can invite other users via an invitation Modal.
Here is how it can work

Agent Manager can invite users as =>

  1. Agents
  2. Customer
  3. Customer Manager

Agents can invite users as =>

  1. Customer
  2. Customer Manager

Customer Manager can invite users as =>

  1. customers

Prerequisites =>

  1. Roles of Agent Manager, Customer Manager, Customer
  2. To incorporate better relation between customer and contact.