freescout-help-desk/freescout

Timer tracking export to UTF-8

Closed this issue · 3 comments

Hello,

When exporting to UTF-8 (semicolon) file is saved in code page UTF-8 BUT without BOM character.

If i have in tickets polish letters and export report to file I have weird letters like: Ilość godzin (it should be "Ilość godzin"), drukujÄ… siÄ™ w pionie (it should be "drukują się w pionie") etc.

2024-04-23_08h31_27

Fix required.

Regards

Are you talking about exporting feature in Time Tracking Reports?

We've added BOM to UTF-8 encoded data in Export Conversations Module v1.0.10.
You can try it now.

Hello,

Thank you. Now it's working great! Thank you.

Reagrds