freescout-help-desk/freescout

How to see the sender's email address when there are multiple email addresses listed on a client's contact card.

Closed this issue · 1 comments

VovaSnova commented

If a new ticket is received from a customer with multiple email addresses listed on the card, it is not possible to see the specific email address of the person who sent the message. Is there a way to make the sender's address visible in the body of the ticket? Currently, I can only view this information in the headers of the email.
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PHP version: PHP 8.1.12-1ubuntu4.3
FreeScout version: 1.8.141
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: No

freescout-helpdesk commented

Implemented in the master branch and will be published in the next release.