freescout-help-desk/freescout

Report -> Time tracking wrong IDs in Conversation section

Closed this issue · 2 comments

Hello,

I have a issue with reports (time tracking).

Like below in section "Conversation" IDs (number of ticket) are showing wrong.

On list I have number 184 but link provides to 221.

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On conversation list showing number not ID, but ID is showing on ticket and this number (221) is a reference to ticket for customer.

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We are waiting for fix.

Best regards,

Krzysztof Klonowski

Fixed in Reports Module v1.0.42

Thank you. Works.