fwestenberg/reolink_dev

RLC-824A not supported?

ams3401 opened this issue · 1 comments

Describe the bug
I have 4 RLC-820As and 1 RLC-824A connect to RLN8-410 as my setpup. The 4 820As have absolutely no problem streaming on Home Assistant, but 824A just won't stream. I can see its entity and all, but when I click on the video it doesn't load.
Is this a configuration issue on my end or something else? I couldn't find any info on this issue as this camera is relatively new and not a lot of people seem to be using it at the moment.

To Reproduce
Add RLC824A (connected via NVR) to the device integration

Expected behavior
Being able to stream

Screenshots
11
Camera1-4 are RLC-820A and Camera5 is RLC-824A

22
RLC-824A doesn't load.

33
RLC-820A streams just fine.

Environment:
Please provide useful information about your environment, like:

  • Home Assistant: Latest
  • Camera model: RLC-824A
  • NVR model: RLN8-410
  • NVR firmware number: v3.0.0.173_22041117

Solved the issue thanks to #514

I had to change the streaming setting to the following on NVR's web configuration page:
Resolution: 2560*1440
Frame Rate: 25
Max Bitrate: 6144
Now all is good, I think this issue has something to do with h.264 vs h.265 but I'm not an expert.