Handling cancellation_date

Question

Handling cancellation_date

Closed this issue 7 years ago · 8 comments

Thanks for making this awesome gem!

Question: does the gem handle cancellation_date from the apple response?
https://developer.apple.com/library/prerelease/content/releasenotes/General/ValidateAppStoreReceipt/Chapters/ReceiptFields.html#//apple_ref/doc/uid/TP40010573-CH106-SW1

Seems like response.is_subscription_active? might do it, but I can't find any reference to cancellation_date in the code.

Thanks again!

Answer 1 · 2016-07-14T16:05:54.000Z

No problem!

I hadn't seen that attribute before, at least in my testing I've never seen it in a response. From the docs cancellation_date is "For a transaction that was canceled by Apple customer support, the time and date of the cancellation.". It might be that this field only appears if an Apple customer support rep cancels a transaction, so it would be unreliable to use that field for checking if a subscription is active or not. Apple never tells us when a user performs a cancellation. The only way to know is to see if their latest transaction receipt is still valid.

Answer 2 · 2016-07-25T09:52:30.000Z

If the customer contacts Apple for a refund on a recent subscription renewal, Apple might cancel the transaction and refund the amount to the customer. (usually if the cancel request is within 24-36 hrs)
In such cases, Apple sets the cancellation_date, so if you have this field set on the latest receipt, you can assume that the user received the refund and is no longer subscribed. Hence its necessary to have a Cron job on the server which checks all receipts which are active to see if any of the receipts were cancelled by Apple Support.

Answer 3 · 2016-07-25T09:55:14.000Z

I would expect response.is_subscription_active? to return false if the latest receipt's cancellation_date is set.

Answer 4 · 2016-08-08T15:57:16.000Z

Does anyone have an example JSON response for a cancelled receipt? I'd be happy to make a PR to implement this but I'm a little unclear of where it is in the nesting.

Answer 5 · 2016-08-08T17:02:40.000Z

@r-a-o good point, and thanks again @tsabend for surfacing the issue

Let's make the change, I'm also unclear about the JSON response for a cancelled receipt. lmk if you find an example. One idea is to just check if the attribute cancellation_date is present

Answer 6 · 2016-10-27T07:30:57.000Z

Any updates on this?

Answer 7 · 2016-10-30T23:32:47.000Z

No updates yet. If you happen to have an example response with the cancellation_date would be greatly appreciated :)

Answer 8 · 2017-06-28T19:16:35.000Z

Just merged a PR for handling cancellation date #13