Empty game list or only one game is showing up ("Space War")

Question

Empty game list or only one game is showing up ("Space War")

gibbed opened this issue 5 years ago · 45 comments

gibbed commented 5 years ago

~~The server that SAM pulls its game list from is currently down as of July 27th, 2022.~~

The server that SAM pulls its game list from is currently online.

I'm working on resolving this, but as a temporary workaround, you can manually add games to SAM.

Search for your game on SteamDB.info.
On that game's page, there is an App ID. This is the ID you need.

For example: For Team Fortress 2, the ID is 440.
In SAM, in the top left next to Refresh Games you can enter this App ID.
Next to where you entered the App ID, click Add Game.
Assuming you own the game, it will show up.

Answer 1 · 2020-05-26T11:10:00.000Z

Same here, but it resolved by itself after a while

Answer 2 · 2020-05-29T16:15:32.000Z

After I finished the step 5,I click it.
Then the steam client shows that my password has been changed,but actually it hasn't.
So I enter my password,but the password is always wrong.
However the client became normal again when i closed the SAM.
How to fix it ?

Answer 3 · 2020-12-01T21:54:05.000Z

This may be happening for some people currently, site was migrated to a new server today/yesterday.

Answer 4 · 2021-11-16T19:01:52.000Z

This is currently occurring, will be fixed as soon as possible.

Answer 5 · 2021-11-17T05:39:50.000Z

it is currently happening to me! blank screen only showing Spacewar. Was fine a few days ago

Answer 6 · 2021-11-18T06:34:25.000Z

Thanks for being ontop of this.

Answer 7 · 2021-11-18T16:42:02.000Z

Is there a rough estimate on how long this will take? My SAM has been like this for the past few days when it was fine at the beginning of this week.

Answer 8 · 2021-11-18T17:52:01.000Z

@KariRenaeRose No current ETA. If you need to use SAM, you can manually add games. Instructions are in the first post.

Answer 9 · 2021-11-19T02:00:51.000Z

Any plans on updating SAM so we don't need to constantly redownload all the thumbnails for the games each time we open SAM? I remember there was talk about this ages ago about having it be stored locally. Can we store the images in the SAM folder?

Answer 10 · 2021-11-19T12:05:38.000Z

I m also getting the problem hope it will be fixed soon but for now i will just follow the steps

Answer 11 · 2021-11-20T03:18:56.000Z

You can also see the game ID by right clicking it in your Library, going to Properties, then viewing the Updates tab.

I'll probably make a list of the games I frequently use SAM for to have quick reference.

Answer 12 · 2021-11-20T13:59:47.000Z

This has been an issue for a few weeks, when are you hoping to resolve it?

Answer 13 · 2021-11-20T15:29:31.000Z

@anusface It has not been an issue for a few weeks. It's been an issue since Monday the 16th.

Answer 14 · 2021-11-20T20:15:16.000Z

@anusface A few weeks, tf you talking about? Only been like this for under a week.

Answer 15 · 2021-11-21T07:56:00.000Z

how much longer can it take?

Answer 16 · 2021-11-21T16:31:32.000Z

Just wanted to say thank you Gibbed for this tool.

Answer 17 · 2021-11-22T03:16:08.000Z

The problem still exists....
Until a few days ago, the program worked properly, but for some time now, it no longer works like before and does not show any games in its list...
this is very bad!

Does anyone know how to fix this problem?

Answer 18 · 2021-11-22T20:08:39.000Z

keeps saying i do not own the game :/ any possible fix?

Answer 19 · 2021-11-22T20:18:55.000Z

@Tobbeishere If you are getting this error trying to add a game per the instructions and you actually do own this game, you probably have an alternate region version with a different application ID.

What game are you trying to add?

Answer 20 · 2021-11-23T14:48:05.000Z

Wow I cannot believe people are still asking the question why its not working, using the game ID and adding the game works just fine, you have not paid for it so be patient and stop being a snot nosed child whining!

Answer 21 · 2021-11-26T05:44:06.000Z

The server is online again.

Answer 22 · 2021-12-09T06:34:32.000Z

Right now I am having issues with the black screen, did I do something wrong?

Answer 23 · 2022-03-14T20:23:54.000Z

This is currently occurring, will be fixed as soon as possible.

Answer 24 · 2022-03-15T17:39:26.000Z

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

Answer 25 · 2022-03-15T17:40:33.000Z

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

Answer 26 · 2022-03-15T22:23:34.000Z

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Answer 27 · 2022-03-15T23:17:32.000Z

Thank you for the work you do. ♥

Answer 28 · 2022-03-16T04:42:01.000Z

I see this issue is back. Hopefully it gets fixed soon. Thank you!

Question: I have always wondered why the list of the games you own isn't stored/cached locally instead of having to generate it every time the program is launched? When you have hundreds or even 1K+ games on your account that's also a lot of thumbnail images to download.

Answer 29 · 2022-03-17T14:11:29.000Z

Same issue here again, been happening not recently ago

Answer 30 · 2022-03-17T20:34:46.000Z

This issue is @gibbed 's White Whale from Moby Dick. Thing keeps popping up like a weasel in that bop 'em game. Thanks for trying to fix. I'm sure there are other things you'd rather be doing than getting spammed with messages about the same issue year after year lol.

Answer 31 · 2022-03-17T22:41:46.000Z

Thanks for the notice. The work you do is much appreciated!

Answer 32 · 2022-03-18T14:40:12.000Z

The server is online again as of yesterday, March 17th, 2022.

Answer 33 · 2022-06-08T20:22:11.000Z

This is currently occurring, will be fixed as soon as possible.

Answer 34 · 2022-07-27T17:29:17.000Z

This is currently occurring as of today, July 27th, 2022, will be fixed as soon as possible.

I forgot to update when access was last restored, so it looks a bit odd now.

Answer 35 · 2022-07-31T08:42:37.000Z

Again same issue with the only game appearing is "SpaceWar"

Answer 36 · 2022-07-31T08:48:53.000Z

Today not even showing one single game...

Answer 37 · 2022-07-31T17:33:28.000Z

for me the game popped up right away after I added it and made me skip step 5, it worked

Answer 38 · 2022-08-01T04:15:21.000Z

thank you so much, I was wondering what was happening here... how often is this type of outage going to happen?

Answer 39 · 2022-08-02T00:07:04.000Z

Can't wait for it to be fixed. Been down for awhile. I hope it isn't Steam doing it. This is very needed due to 80% of the games I play are messed up.

It's not Steam. There are instructions on manually adding games in the issue post itself.

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

Answer 40 · 2022-08-02T00:11:18.000Z

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

Repentance does not have achievements nor stats. Rebirth does.

Answer 41 · 2022-08-02T18:47:00.000Z

does it work when i am using family share? i am trying to edit the achievements of a game i have because of family share, but its saying i don't own the game

Exact same thing is happening to me :( as of August 1st 2022

Repentance does not have achievements nor stats. Rebirth does.

even with that being that case, it happens with rebirth also, but i can check again
edit: so i checked, all my games are showing up now, but SAM.game.exe isnt opening.
edit 2: so i found a fix (or im being dumb) if i run SAM.game.exe as admin and not SAM.picker, then it works

Answer 42 · 2022-08-03T01:06:05.000Z

The server is online again as of August 2nd, 2022.

Answer 43 · 2022-08-13T13:19:06.000Z

As per today, it is not showing any game list, is this because of the server again ?

Edit

Showed all the lists after I manually add one games

Answer 44 · 2023-07-17T20:04:35.000Z

same problem happened today. is it come from server things again?