After a glpi update from 10.0.18 to 10.0.20: Using Chrome and Edge, can't save changes in Infocoms
Closed this issue · 12 comments
Code of Conduct
- I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- I have searched the existing issues
Version
10.0.20
Bug description
After a glpi update from 10.0.18 to 10.0.20:
Using Chrome and Edge, I can't save changes in Infocoms. When I click on "save", the tab displays previous values, without any error.
This does not occur with firefox.
Relevant log output
Page URL
No response
Steps To reproduce
With Chrome or Edge, open an asset.
Go to "Tanagement" tab.
Change the value of a field, for example "comment"
Click "save" button.
=> the field reverts to its previous value
Your GLPI setup information
Information about system installation and configuration
GLPI 10.0.20 ( => /var/www/html/glpi) Installation mode: TARBALL Current language:en_GB
Server
Operating system: Linux GLPI-corporate.intranet.beeep2 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.133-1 (2025-04-10)
x86_64
PHP 8.2.28 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar,
ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli,
mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem,
sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="120" memory_limit="3G" post_max_size="3G" safe_mode="" session.save_handler="files"
upload_max_filesize="3G" disable_functions=""
Software: Apache/2.4.62 (Debian) (Apache/2.4.62 (Debian) Server at inventory.beeep.es Port 443
)
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36
Server Software: Debian 11
Server Version: 10.5.28-MariaDB-0+deb11u2
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: glpi_user@172.30.0.201/glpi
Host info: 172.30.0.201 via TCP/IPPHP version (8.2.28) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.5.28) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/lib/glpi/_cache has been validated.
Write access to /var/lib/glpi/_cron has been validated.
Write access to /var/lib/glpi has been validated.
Write access to /var/lib/glpi/_dumps has been validated.
Write access to /var/lib/glpi/_graphs has been validated.
Write access to /var/lib/glpi/_lock has been validated.
Write access to /var/lib/glpi/_pictures has been validated.
Write access to /var/lib/glpi/_plugins has been validated.
Write access to /var/lib/glpi/_rss has been validated.
Write access to /var/lib/glpi/_sessions has been validated.
Write access to /var/lib/glpi/_tmp has been validated.
Write access to /var/lib/glpi/_uploads has been validated.Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.
GLPI data directories are located in a secured path.
PHP directive "session.cookie_secure" should be set to "on" when GLPI can be accessed on HTTPS protocol.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
GLPI_ROOT: "/var/www/html/glpi"
GLPI_CONFIG_DIR: "/etc/glpi/"
GLPI_VAR_DIR: "/var/lib/glpi"
GLPI_LOG_DIR: "/var/log/glpi"
GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n (http|https|feed):// # protocol\n (\n (?:\n (?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++ # a domain name using punycode\n |\n (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++ # a multi-level domain name\n |\n [a-z0-9\-\]++ # a single-level domain name\n )\.?\n | # or\n \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3} # an IP address\n | # or\n \[\n (?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n \] # an IPv6 address\n )\n (?:/ (?:[\pL\pN\pS\pM\-._\!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )* # a path\n (?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )? # a query (optional)\n $~ixuD"]
GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_TEXT_MAXSIZE: "4000"
GLPI_DOC_DIR: "/var/lib/glpi"
GLPI_CACHE_DIR: "/var/lib/glpi/_cache"
GLPI_CRON_DIR: "/var/lib/glpi/_cron"
GLPI_DUMP_DIR: "/var/lib/glpi/_dumps"
GLPI_GRAPH_DIR: "/var/lib/glpi/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/lib/glpi/_locales"
GLPI_LOCK_DIR: "/var/lib/glpi/_lock"
GLPI_PICTURE_DIR: "/var/lib/glpi/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/lib/glpi/_plugins"
GLPI_RSS_DIR: "/var/lib/glpi/_rss"
GLPI_SESSION_DIR: "/var/lib/glpi/_sessions"
GLPI_TMP_DIR: "/var/lib/glpi/_tmp"
GLPI_UPLOAD_DIR: "/var/lib/glpi/_uploads"
GLPI_INVENTORY_DIR: "/var/lib/glpi/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/var/www/html/glpi/locales"
GLPI_VERSION: "10.0.20"
GLPI_SCHEMA_VERSION: "10.0.20@d64066799f068b16ee973b377bdd13f984fe062a"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.6.0"
GLPI_YEAR: "2025"
Libraries
htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.8.0 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)
league/csv in (/var/www/html/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/html/glpi/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/html/glpi/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/html/glpi/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/html/glpi/vendor/thenetworg/oauth2-azure/src/Provider)
LDAP directories
Server: 'ib1vm260321', Port: '389', BaseDN: 'DC=intranet,DC=beeep2', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(!(extensionattribute8='NoPersonal')))',
RootDN: 'CN=user_blog,OU=Usuarios,OU=IB - Varios,DC=intranet,DC=beeep2', Use TLS: none
Server: '10.20.5.59', Port: '389', BaseDN: 'DC=beeeep,DC=es', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(!(extensionattribute8='NoPersonal')))',
RootDN: 'CN=usr_glpi,OU=Usuarios genericos de servicio,OU=Usuarios Especiales,OU=Infraestructura,OU=Nueva
Estructura,DC=beeeep,DC=es', Use TLS: none
Server: '10.20.5.66', Port: '389', BaseDN: 'OU=Domain Users,DC=anglo,DC=beeeep,DC=es', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(company=*))', RootDN:
'CN=GLPI-LDAP-Query,OU=Services,OU=Domain Users,DC=anglo,DC=beeeep,DC=es', Use TLS: none
SQL replicas
Not active
Notifications
Way of sending emails: SMTP (anonymous@correo.intranet.beeep2)
Plugins list
fields Name: Additional fields Version: 1.21.21 State: Enabled
Install Method: Manual
advancedplanning Name: advancedplanning Version: 1.1.1 State: Enabled
Install Method: Manual
barcode Name: Barcode Version: 2.7.1 State: Enabled
Install Method: Manual
centreon Name: centreon Version: 1.0.2 State: Installed / not activated
Install Method: Manual
datainjection Name: Data injection Version: 2.14.1 State: Enabled
Install Method: Manual
glpiinventory Name: GLPI Inventory Version: 1.5.3 State: Enabled
Install Method: Manual
addressing Name: IP Addressing Version: 3.0.3 State: Enabled
Install Method: Manual
Anything else?
No response
Try cleaning browser cache.
Cache cleaned, no effect.
I see no reason this could fail on a brwoser and not on another. Check browser dev tools console log.
Also, try without plugins
Plugins disabled : same situation
In the console, I have errors if glpi's debug mode is on, but it doesn't seem related:
https://inventory.beeep.es/ajax/debug.php?ajax_id=f3c58dbf275c58 404 (Not Found)
Without de debug mode, I get no error and twice this warning:
jquery.js:5036 The specified value "0,00" cannot be parsed, or is out of range.
Just in case, I have changed the number format en general from 1 234,56 to 1234.56, but no chance.
There is no relevant PHP error, but one in sql-error.log:
glpisqllog.ERROR: DBmysql::doQuery() in /var/www/html/glpi/src/DBmysql.php line 395
*** MySQL query error:
SQL: UPDATE glpi_infocoms SET value = '', warranty_value = '', comment = 'Prueba', date_mod = '2025-09-19 10:52:27' WHERE id = '489433'
Error: Incorrect decimal value: '' for column glpi.glpi_infocoms.value at row 1
Backtrace :
src/DBmysql.php:1499 DBmysql->doQuery()
src/CommonDBTM.php:686 DBmysql->update()
src/CommonDBTM.php:1703 CommonDBTM->updateInDB()
front/infocom.form.php:69 CommonDBTM->update()
{"user":"8@GLPI-corporate.intranet.beep"}