Error when trying to load the list of created ticket templates GLPI 11 Rc5
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Is there an existing issue for this?
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Version
GLPI 11 RC5
Bug description
When trying to associate a call model within the profile > assistance, this message appears: the results could not be loaded.
Whenever I click on this button to try to associate a model with the profile, it gives this error in the log:
glpi.CRITICAL: *** Uncaught PHP Exception RuntimeException: "MySQL query error: Unknown column 'glpi_tickettemplates.entity' in 'WHERE' (1054) in SQL query "SELECT DISTINCT glpi_tickettemplates.* FROM glpi_tickettemplates WHERE glpi_tickettemplates.entity = '0' AND glpi_tickettemplates.is_recursive = '1' AND (true) ORDER BY glpi_tickettemplates.entities_id, glpi_tickettemplates.name LIMIT 100"." at DBmysql.php line 381
Backtrace :
./src/DBmysql.php:381
./src/DBmysqlIterator.php:123 DBmysql->doQuery()
./src/DBmysql.php:1050 DBmysqlIterator->execute()
./src/Dropdown.php:3599 DBmysql->request()
./ajax/getDropdownValue.php:48 Dropdown::getDropdownValue()
...Glpi/Controller/LegacyFileLoadController.php:63 require()
./vendor/symfony/http-kernel/HttpKernel.php:181 Glpi\Controller\LegacyFileLoadController->__invoke()
./vendor/symfony/http-kernel/HttpKernel.php:76 Symfony\Component\HttpKernel\HttpKernel->handleRaw()
./vendor/symfony/http-kernel/Kernel.php:197 Symfony\Component\HttpKernel\HttpKernel->handle()
./public/index.php:70 Symfony\Component\HttpKernel\Kernel->handle()
The strange thing is that if I go to administration > entities > root entity > assistance > templates, I can see the list of templates created.
I tried clearing the cache, logging out and back in, etc., but without success.
Relevant log output
Page URL
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Steps To reproduce
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Your GLPI setup information
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Anything else?
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To add to that: although I have this criticism in the profile, if I leave the default model associated with the entity, I can see the changes to the model within the call normally. It seems that it is only in the profile that it is not okay to try to associate a model other than the entity's default or even view the list of models created.