google/google-api-javascript-client

[Google Sign In] JS Library - Google Sign in Button Doesn't load for some users

devnayan94 opened this issue · 3 comments

Summary:
We are using the https://accounts.google.com/gsi/client Client to render a Login With Google Button on our user interface.

The problem is that the sign-in button doesn't render for some users and this is really frustrating as we see no error for this case.

this is our login page: https://bigcashweb.com/signin

Here are some hotjar user session recordings for the same:

https://insights.hotjar.com/r?site=3558427&recording=33683989370&token=0a5bcbd2d89af66f6e9530fc485c393c

https://insights.hotjar.com/r?site=3558427&recording=33693296677&token=4153b307613209713d9f4eb8de70cd91

It would mean the world to me if someone could help me with this. I have been trying to figure this out for weeks and reached nowhere.

We are using as documented here:
https://developers.google.com/identity/gsi/web/guides/overview

Thank you

Hi everyone,

I'm interested in working on the issue with the Google sign-in button not rendering for some users on the login page (https://bigcashweb.com/signin).

Summary:

We are using the Google Identity Services Client to render a "Login With Google" button on our user interface. However, the sign-in button doesn't render for some users, and we do not see any error messages to help diagnose the issue.

Details:

We are implementing the sign-in button as documented in the Google Identity Services guide.

Plan:

I plan to investigate and work on a fix for this issue. I will provide updates and submit a pull request once I have a solution.

If anyone has any additional insights or suggestions on where to start, that would be very helpful.

Thank you!

any update?
I also encounter this