Loading external image attachment thumbnail fails
Opened this issue · 3 comments
georgetsagko commented
Describe the current behavior
Hello,
I use the self-hosted Grist, using external image attachments to Minio. When I open the page for the first time, some of the thumbnails do not have a preview, showing this:
Steps to reproduce
Some unloaded thumbnails can be opened correctly by clicking on them, but others are not loading at all. If I reload the page, more thumbnails load each time. After repeating the process several times, all the thumbnails are loading correctly. Ultimately, when all thumbnails are displayed, everything opens correctly.
Describe the expected behavior
No response
Where have you encountered this bug?
- On docs.getgrist.com
- On a self-hosted instance
Instance information (when self-hosting only)
- Grist instance:
-
Version: 1.5.0
-
Installation mode: docker
-
Minio:RELEASE.2025-03-12T18-04-18Z
-
paulfitz commented
Thanks for reporting @georgetsagko. Hmm you're confident in your MinIO setup? No tight connection limit set? Anything suspicious in the logs either of MinIO or Grist? Sounds like the images are present in the bucket, but there's some issue serving them. Is there any kind of reverse proxy involved that could have its own limits?
@Spoffy any thoughts on debugging this?
georgetsagko commented
Thank you, @paulfitz, for your reply.
The Grist log has no errors and show all the calls for the files (debug). The images that are loading are shown at the (info) inside the log. The thumbnails that are not loading are missing from the info log.
2025-04-02 17:26:00.071 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=37c2a92c662cd92222050adf93ea9a1c957fee06.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.078 - info: ActiveDoc getAttachment: 37c2a92c662cd92222050adf93ea9a1c957fee06.jpg -> 1317072 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.086 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=5268c90611664d44c07b7abdb69297ca991e14cc.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.088 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=831b2bea70ba67af312867464ab8e283cee483da.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.090 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=e340204ca7966001c90fec76c67b4aaad6906654.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.095 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=b1a6fd7bbd212424613bfeb455515592def97d98.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.098 - info: ActiveDoc getAttachment: 5268c90611664d44c07b7abdb69297ca991e14cc.jpg -> 1357717 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.103 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=f021bd7a192203a82556ebd6cc839c8cb87b3dc9.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.109 - info: ActiveDoc getAttachment: 831b2bea70ba67af312867464ab8e283cee483da.jpg -> 1567572 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.113 - info: ActiveDoc getAttachment: f021bd7a192203a82556ebd6cc839c8cb87b3dc9.jpg -> 1020650 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.115 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=ae08e8bacc10c2b29ce1665b2ace77e6d18bdb03.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.118 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=dcaa9ad0bfbf4e86526f6d91fe266700286d4791.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.120 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=2ae294af329b836b5ccf203cb44bfe6fe4f7b046.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.122 - info: ActiveDoc getAttachment: ae08e8bacc10c2b29ce1665b2ace77e6d18bdb03.jpg -> 1682516 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.128 - info: ActiveDoc getAttachment: 2ae294af329b836b5ccf203cb44bfe6fe4f7b046.jpg -> 907897 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.131 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=b38dcaed3f64f2a9782f356833d1cfaf7dd6f8c1.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.135 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=13de697fd5f130f91333ea51a04ceeaa9ca044e0.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.136 - info: ActiveDoc getAttachment: b38dcaed3f64f2a9782f356833d1cfaf7dd6f8c1.jpg -> 1443647 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.140 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=7435b64707c27fc539abda4eb4f10c0d92268b35.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.141 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=1a8c755fa909d1b3bbcd3910348098cde2254086.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.143 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=66a07ffd8a09e626b8689ac7625246931f0df4c1.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.146 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=c912a2651f86c3dffc605513b3e4d707fb0f966d.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.148 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=a18799053f876b70aa16ba6b642bebfc768406d3.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.150 - info: ActiveDoc getAttachment: 1a8c755fa909d1b3bbcd3910348098cde2254086.jpg -> 1308928 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.156 - info: ActiveDoc getAttachment: c912a2651f86c3dffc605513b3e4d707fb0f966d.jpg -> 1415462 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.159 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=0276fa067de9cc4c503104f3196f68f3d634d2ff.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.162 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=e39e1d8a3855afd9ac18679eddd4ea595e1cc857.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.166 - info: ActiveDoc getAttachment: 0276fa067de9cc4c503104f3196f68f3d634d2ff.jpg -> 1660416 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
2025-04-02 17:26:00.169 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=b167467826a65b3ef9d98ba50606dc37f2ef57b0.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.182 - debug: AttachmentFileManager fetching attachment from external storage docName=pNzRdT7DA1xYwYiCazPhXw, docPoolId=pNzRdT7DA1xYwYiCazPhXw, fileIdent=3a86a0f28f4db756cc630e1f84e5cada507a1400.jpg, storeId=2371dCvawdoVmfJ7dTYFAm-snapshots
2025-04-02 17:26:00.186 - info: ActiveDoc getAttachment: b167467826a65b3ef9d98ba50606dc37f2ef57b0.jpg -> 1592690 bytes access=viewers, userId=1, email=anon@getgrist.com, org=tsagko, altSessionId=2eNfYVNZqmvM6J3CEnxK9u, clientId=f6e7ed83e8068e82, counter=2, docId=pNzRdT7DA1xYwYiCazPhXw
The minio log shows only the loaded images
2025-04-02T17:24:49.891 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/5268c90611664d44c07b7abdb69297ca991e14cc.jpg 172.18.0.6 4.985ms ⇣ 2.330079ms ↑ 88 B ↓ 1.3 MiB
2025-04-02T17:24:49.892 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/e8d82d5de2a180a762715a84f6c69777d237bb8f.jpg 172.18.0.6 9.775ms ⇣ 2.695846ms ↑ 88 B ↓ 1.3 MiB
2025-04-02T17:26:00.073 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/37c2a92c662cd92222050adf93ea9a1c957fee06.jpg 172.18.0.6 3.342ms ⇣ 1.494265ms ↑ 88 B ↓ 1.3 MiB
2025-04-02T17:26:00.088 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/5268c90611664d44c07b7abdb69297ca991e14cc.jpg 172.18.0.6 8.505ms ⇣ 1.81931ms ↑ 88 B ↓ 1.3 MiB
2025-04-02T17:26:00.093 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/831b2bea70ba67af312867464ab8e283cee483da.jpg 172.18.0.6 14.747ms ⇣ 3.232455ms ↑ 88 B ↓ 1.5 MiB
2025-04-02T17:26:00.105 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/f021bd7a192203a82556ebd6cc839c8cb87b3dc9.jpg 172.18.0.6 7.692ms ⇣ 1.274741ms ↑ 88 B ↓ 997 KiB
2025-04-02T17:26:00.117 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/ae08e8bacc10c2b29ce1665b2ace77e6d18bdb03.jpg 172.18.0.6 3.856ms ⇣ 1.396904ms ↑ 88 B ↓ 1.6 MiB
2025-04-02T17:26:00.121 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/2ae294af329b836b5ccf203cb44bfe6fe4f7b046.jpg 172.18.0.6 1.905ms ⇣ 1.505586ms ↑ 88 B ↓ 887 KiB
2025-04-02T17:26:00.132 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/b38dcaed3f64f2a9782f356833d1cfaf7dd6f8c1.jpg 172.18.0.6 3.013ms ⇣ 1.791751ms ↑ 88 B ↓ 1.4 MiB
2025-04-02T17:26:00.143 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/1a8c755fa909d1b3bbcd3910348098cde2254086.jpg 172.18.0.6 5.755ms ⇣ 1.939073ms ↑ 88 B ↓ 1.2 MiB
2025-04-02T17:26:00.147 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/c912a2651f86c3dffc605513b3e4d707fb0f966d.jpg 172.18.0.6 3.763ms ⇣ 2.603324ms ↑ 88 B ↓ 1.3 MiB
2025-04-02T17:26:00.160 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/0276fa067de9cc4c503104f3196f68f3d634d2ff.jpg 172.18.0.6 4.36ms ⇣ 1.646548ms ↑ 88 B ↓ 1.6 MiB
2025-04-02T17:26:00.170 [200 OK] s3.GetObject minio:9000/grist-docs/docs/attachments/pNzRdT7DA1xYwYiCazPhXw/b167467826a65b3ef9d98ba50606dc37f2ef57b0.jpg 172.18.0.6 14.636ms ⇣ 2.045994ms ↑ 88 B ↓ 1.5 MiB
georgetsagko commented
I solved this problem after several hours of debugging. Running locally the grist without docker everything was working fine. Running with Docker problem exists. Putting the local IP of minio container instead of the name solved the problem, but I cannot understand why.
I changed - GRIST_DOCS_MINIO_ENDPOINT=minio to - GRIST_DOCS_MINIO_ENDPOINT=172.18.0.5.