SRT321 dont want to work after 5.0

Question

SRT321 dont want to work after 5.0

Closed this issue 3 years ago · 13 comments

Hi. I have two SRT321. Will not work after upgrading os to 5.0.
I now have latest versions but still no action on my two devices. Do I need to remove them and include them again?

d9655ae6-9be0-436f-96d6-891b7d5edb19

/Per

Answer 1 · 2021-04-06T07:48:28.000Z

Hi! Thank you for reporting this. I can confirm you problem, so I'll investigate. Please hold on

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On 6 Apr 2021, 09:46 +0200, pln8421 ***@***.***>, wrote: Hi. I have two SRT321. Will not work after upgrading os to 5.0. I now have latest versions but still no action on my two devices. Do I need to remove them and include them again? d9655ae6-9be0-436f-96d6-891b7d5edb19 /Per — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or unsubscribe.

Answer 2 · 2021-04-06T07:53:34.000Z

Hi again! I just tried to remove and re-include mine and it started working again. It’s strange because you shouldn’t have to do that. Please try to remove and re-include and let me know if that solves your issue or not! /Hank

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On 6 Apr 2021, 09:46 +0200, pln8421 ***@***.***>, wrote: Hi. I have two SRT321. Will not work after upgrading os to 5.0. I now have latest versions but still no action on my two devices. Do I need to remove them and include them again? d9655ae6-9be0-436f-96d6-891b7d5edb19 /Per — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or unsubscribe.

Answer 3 · 2021-04-12T05:33:00.000Z

Any luck @pln8421 ?

Answer 4 · 2021-04-12T14:06:10.000Z

Hello Thanks for asking 😃 Yes, I deleted both devices from app and added again. Not I can see the device and change set value. I added the heaters I want to be able to turn of and on, in advance settings but this does not work. Best regards Per 12 apr. 2021 kl. 07:33 skrev hankolsen ***@***.***>: Any luck @pln8421<https://github.com/pln8421> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRF3B2AWGI2OTRPREVDTIKAZXANCNFSM42OGA42Q>.

Answer 5 · 2021-04-12T14:10:29.000Z

And you have the heaters added to Group 3 of the SRT321?

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On 12 Apr 2021, 16:06 +0200, pln8421 ***@***.***>, wrote: Hello Thanks for asking 😃 Yes, I deleted both devices from app and added again. Not I can see the device and change set value. I added the heaters I want to be able to turn of and on, in advance settings but this does not work. Best regards Per 12 apr. 2021 kl. 07:33 skrev hankolsen ***@***.***>: Any luck @pln8421<https://github.com/pln8421> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRF3B2AWGI2OTRPREVDTIKAZXANCNFSM42OGA42Q>. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

Answer 6 · 2021-04-12T15:54:23.000Z

Hello Yes: [cid:0225684D-587E-4F1B-AEE5-EEE46B4BA8A2-L0-001][cid:2118ED3C-5ECD-453E-BEFC-84126E8DC72D-L0-001] Hälsningar Per 12 apr. 2021 kl. 16:10 skrev hankolsen ***@***.***>: And you have the heaters added to Group 3 of the SRT321?

On 12 Apr 2021, 16:06 +0200, pln8421 ***@***.***>, wrote: Hello Thanks for asking 😃 Yes, I deleted both devices from app and added again. Not I can see the device and change set value. I added the heaters I want to be able to turn of and on, in advance settings but this does not work. Best regards Per 12 apr. 2021 kl. 07:33 skrev hankolsen ***@***.***>: Any luck @pln8421<https://github.com/pln8421> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRF3B2AWGI2OTRPREVDTIKAZXANCNFSM42OGA42Q>. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRA7K3TS7CYQVB7CZVLTIL5OZANCNFSM42OGA42Q>.

Answer 7 · 2021-04-13T12:49:17.000Z

Hello I did the same with SRT321 no 2 and it behave the same as no 1. I can add it, I see it. I can adjust setting but connection plug does not work. No reaction at all. Device is added in group3. V0.5.8 and v5.0.4 in Homey Best Regards Per 12 apr. 2021 kl. 16:10 skrev hankolsen ***@***.***>: And you have the heaters added to Group 3 of the SRT321?

On 12 Apr 2021, 16:06 +0200, pln8421 ***@***.***>, wrote: Hello Thanks for asking 😃 Yes, I deleted both devices from app and added again. Not I can see the device and change set value. I added the heaters I want to be able to turn of and on, in advance settings but this does not work. Best regards Per 12 apr. 2021 kl. 07:33 skrev hankolsen ***@***.***>: Any luck @pln8421<https://github.com/pln8421> ? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRF3B2AWGI2OTRPREVDTIKAZXANCNFSM42OGA42Q>. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRA7K3TS7CYQVB7CZVLTIL5OZANCNFSM42OGA42Q>.

Answer 8 · 2021-04-13T12:52:09.000Z

Om du ändrar temperaturen med hjulet på själva SRT321:an. uppdateras de anslutna värmarna då?

Answer 9 · 2021-04-13T14:21:56.000Z

Hej Nej. Händer inget med reläerna. Har för mig att innan 5.0 så låg devicens ID på Grupp 1 eller 2. Då fungerade det. Hälsningar Per 13 apr. 2021 kl. 14:52 skrev hankolsen ***@***.***>: Om du ändrar temperaturen med hjulet på själva SRT321:an. uppdateras de anslutna värmarna då? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRCKIAFEA3YNTZIP55LTIQ5ARANCNFSM42OGA42Q>.

Answer 10 · 2021-04-13T14:26:21.000Z

Hmm, skumt. Jag har själv en SRT321 och mina uttag jag styr är på grupp 3. Skulle du kunna göra en diagnosrapport nu igen, när den har kört en stund?

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On 13 Apr 2021, 16:22 +0200, pln8421 ***@***.***>, wrote: Hej Nej. Händer inget med reläerna. Har för mig att innan 5.0 så låg devicens ID på Grupp 1 eller 2. Då fungerade det. Hälsningar Per 13 apr. 2021 kl. 14:52 skrev hankolsen ***@***.***>: Om du ändrar temperaturen med hjulet på själva SRT321:an. uppdateras de anslutna värmarna då? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRCKIAFEA3YNTZIP55LTIQ5ARANCNFSM42OGA42Q>. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

Answer 11 · 2021-04-13T15:40:18.000Z

Hej Här kommer länken till diagnostikrapporten: 631322be-926a-4d4a-bf07-c7f6c1de5624 Hälsningar Per 13 apr. 2021 kl. 16:26 skrev hankolsen ***@***.***>: Hmm, skumt. Jag har själv en SRT321 och mina uttag jag styr är på grupp 3. Skulle du kunna göra en diagnosrapport nu igen, när den har kört en stund?

On 13 Apr 2021, 16:22 +0200, pln8421 ***@***.***>, wrote: Hej Nej. Händer inget med reläerna. Har för mig att innan 5.0 så låg devicens ID på Grupp 1 eller 2. Då fungerade det. Hälsningar Per 13 apr. 2021 kl. 14:52 skrev hankolsen ***@***.***>: Om du ändrar temperaturen med hjulet på själva SRT321:an. uppdateras de anslutna värmarna då? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRCKIAFEA3YNTZIP55LTIQ5ARANCNFSM42OGA42Q>. — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#15 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AJYKLRFGBYSFLNIGI4PSBE3TIRICBANCNFSM42OGA42Q>.

Answer 12 · 2021-12-31T10:30:11.000Z

Hej igen
Köpte 2 nya SRT321 och de går inte includera i Homey.
nu har jag 2 äldre och 2 nya.
Homey är uppdaterad.

IMG_3627.MOV

/Per

Answer 13 · 2022-01-04T20:30:45.000Z

Hej Per!
Jag är hemskt ledsen, men jag vet inte vad som kan vara fel.
Mitt bästa förslag är att kontakta Homey och be deras support om hjälp.