hassio-addons/addon-plex

Plex authentication failing

fredericks1982 opened this issue ยท 3 comments

I've a clean fresh installation of Home Assistant v0.107.7 as a docker container on a QNAP NAS (firmware version: 4.4.1.1216 - amd64 architecture). The Home Assistant instance has docker internal address 10.0.3.2:8123 and is exposed on my LAN with address 192.168.1.xx:327yy.

When I try to add a Plex Server integration from the Home assistant UI (see picture 01) a new window is opened to authenticate to Plex (see picture 02), but after I authenticate on Plex (see picture 03), I'm redirected to the container internal IP (10.0.3.2, not visible from the LAN) and not to the HASS LAN IP I've started from (192.168.1.xx) - see picture 04, so the integration process on Home Assistant stays waiting for a callback forever (see picture 05). Notice that on my Plex Server instance the new integration token appears correctly (so it is not a Plex login problem).

I would expect instead, after a successful Plex login, to be redirected to my Home Assistant instance LAN IP 192.168.1.xx (from which I started the process) and to successfully complete the Plex integration setup.

Nothing happens on Home Assistant logs (no new lines written during the process).
01 Start integration configuration
02 Plex login
03 Login OK
04 Wrong callback IP address
05 HASS still waiting

๐Ÿ‘‹ Thanks for opening your first issue here! If you're reporting a ๐Ÿ› bug, please make sure you include steps to reproduce it. Also, logs, error messages and information about your hardware might be useful.

This is the add-on repository. Your question is about a Home Assistant integration. Those are not related.

Please see: https://www.home-assistant.io/help on how to get help and support with Home Assistant itself.

Thanks ๐Ÿ‘

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