hassio-addons/addon-plex

Problem - server not showing up - 'no soup for you'

weaklund opened this issue · 8 comments

Problem/Motivation

My new PMS (installed as addon via supervisor in hassio) is not showing up when i login to the web interface.

Expected behavior

I expected the setup wizard when loging in to my the PMS_IP:32400/web

Actual behavior

The text "No soup for you!" showed and i cant access the server. I see my other server tough, running on my other windows VM.

Steps to reproduce

Proposed changes

Same issue for me. I've tried logging in and out, clearing all my authorized devices, reinstalling, and getting a new claim code. Set logging to Debug level, but it shows nothing in the logs when I log in and get the 'no soup for you' error. Sign out, log in again and I don't have any access to the server controls. I go to the webtools to search for folders and nothing is listed in the 'Findmedia' tab.

Add-on version: 2.5.1
System: Home Assistant OS 5.11 (amd64 / qemux86-64)
Home Assistant Core: 2021.2.3
Home Assistant Supervisor: 2021.02.6

Meh, I'm not able to reproduce at this point 😢

I am having the same problem on core-2021.2.3.

I gave up for a few days then came back to trying again today. It seems I made the mistake of starting the server before claiming it. Here's my solution:

  1. Completely uninstall the add-on.
  2. Most importantly, get a claim code before doing anything else!
  3. Install the add-on again but do not start
  4. Enter the claim code on the configuration page
  5. Start the server

It's pretty silly to me that it would cause this much of an issue if it does't have the claim code right off the hop. Entering the code and doing a restart should fix it without having to do a complete reinstall . . . but that's just my two cents. I guess it's also my fault for not following the instructions down to the letter.

@brendanpward That worked!

Wroks great @brendanpward , I had the same problem, thank you very much!

Great, works for me too. Think I had issues as I had AirSonos running that uses port 1900 conflicts with Plex that causes a problem with the default config

The issue is caused by the base image, opened up a PR to address it for the next release.