highcharts/node-export-server

Puppeteer unable to launch chrome

anpool opened this issue · 3 comments

anpool commented

Expected behaviour

Puppeteer should be able to launch chrome successfully after installing highcharts-export-server.

Actual behaviour

On some of our servers, highcharts-export-server errors out because puppeteer is unable to launch chrome.
image

And, if I try to launch chrome manually by double clicking the chrome.exe I see the following error:
image

However, on other servers everything is working fine even though highcharts-export-server is installed the same way? Please advise, are we missing some dependency library or something?

anpool commented

I think I've figured out the problem.

The servers where we are encountering this problem are using Windows Server 2012. Servers running a newer version (e.g Windows Server 2019) are fine. It appears during the npm install that highcharts-export-server automatically downloads the latest version of chrome rather than a version compatible with the OS. If I install chrome separately using windows installer it is version 109.0.5414.168, but when highcharts-export-server installs it, it is 121.0.6167.85.

Chrome app (via windows installer):
image

Chrome downloaded by Highcharts-export-server:
image

What are the options here? Is it possible to just download a copy of 109.x.x.x somewhere and replace the files or can I configure highchart-export-server to use the separately installed chrome app which is the correct version?

naveedtechnisoft commented

i solved this issue by adding chrom path in package.json.
"puppeteer": {
"executablePath": "C:\Program Files\Google\Chrome\Application\chrome.exe"
},
for IIS server.

anpool commented

Which package.json, in highchart-export-server? Can't this be set in an environment variable?

Thanks