Unable to connect with latest Unifi OS 3.2.5

[Guizmos]

Describe The Problem:
Since the last update of Unifi OS to version 3.2.5, it is impossible to connect to it with this plugin

To Reproduce:
Connection failed after update
Trying with IP, with local user
Completely removing the plugin, restarting HomeBridge then reinstalling the plugin, the problem is still present

Logs:
[10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getDevices [10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] (node:29538) [DEP0123] DeprecationWarning: Setting the TLS ServerName to an IP address is not permitted by RFC 6066. This will be ignored in a future version. (Use node --trace-deprecation ... to show where the warning was created) [10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getErrorMessage [10/25/2023, 7:56:21 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getDevices [10/25/2023, 7:56:21 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getErrorMessage [10/25/2023, 7:56:26 PM] [Homebridge UI] [homebridge-unifi-protect] Terminating child process... [10/25/2023, 7:56:26 PM] [Homebridge UI] [homebridge-unifi-protect] Child process ended

Homebridge Configuration:

JSON

{
    "platform": "UniFi Protect",
    "name": "UniFi Protect"
}

Screenshots:

Environment:

• Homebridge Version: 1.6.1
• Node Version:
• Homebridge-UniFi-Protect Plugin Version: 6.15.1
• UniFi Protect Version: 2.9.30
• UniFi Protect Controller Type: UNVR
• UniFi Protect Controller Firmware Version: 3.2.5
• Apple Device and iOS / macOS / iPadOS / tvOS Version: HomePod 17.1
• Operating System and OS Version: Docker on Synology via Portainer

[MegaraSoftware]

Have also the same problem:

Homebridge v1.6.1 (HAP v0.11.1) (Homebridge 4852)
Plugin Version: v6.15.1
Node: Node.js v20.9.0
Unifi OS: v3.2.5
Unifi Protect Version: 2.9.30
Operating System and OS Version: Raspberry Pi Linux 6.1.21-v8+ arm - Raspbian GNU/Linux Bullseye (11)

[hjdhjd]

@MegaraSoftware and @natestump As I’ve said multiple times in other threads: please do not hijack other users support requests. If you want to open an issue to receive support, feel free to do so. I will not respond nor provide support for anyone other than the original opener of the issue. Please respect the way I prefer to handle support questions.

[hjdhjd]

Describe The Problem: Since the last update of Unifi OS to version 3.2.5, it is impossible to connect to it with this plugin

To Reproduce: Connection failed after update Trying with IP, with local user Completely removing the plugin, restarting HomeBridge then reinstalling the plugin, the problem is still present

Logs: [10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getDevices [10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] (node:29538) [DEP0123] DeprecationWarning: Setting the TLS ServerName to an IP address is not permitted by RFC 6066. This will be ignored in a future version. (Use node --trace-deprecation ... to show where the warning was created) [10/25/2023, 7:56:09 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getErrorMessage [10/25/2023, 7:56:21 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getDevices [10/25/2023, 7:56:21 PM] [Homebridge UI] [homebridge-unifi-protect] Incoming Request: /getErrorMessage [10/25/2023, 7:56:26 PM] [Homebridge UI] [homebridge-unifi-protect] Terminating child process... [10/25/2023, 7:56:26 PM] [Homebridge UI] [homebridge-unifi-protect] Child process ended

Homebridge Configuration:

JSON

{
    "platform": "UniFi Protect",
    "name": "UniFi Protect"
}

Screenshots:

Environment:

• Homebridge Version: 1.6.1
• Node Version:
• Homebridge-UniFi-Protect Plugin Version: 6.15.1
• UniFi Protect Version: 2.9.30
• UniFi Protect Controller Type: UNVR
• UniFi Protect Controller Firmware Version: 3.2.5
• Apple Device and iOS / macOS / iPadOS / tvOS Version: HomePod 17.1
• Operating System and OS Version: Docker on Synology via Portainer

Thanks for the support request - it looks like you’re running a beta version of UniFi Protect - HBUP is explicitly unsupported on EA/beta firmwares. My recommendation would be to downgrade, or wait to see how Ubiquiti continues to evolve their beta firmwares.

You’re on your own, I’m afraid.

[github-actions]

This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.