home-assistant/core

Shelly H&T Plus Gen 2 intermittently unavailable in 2024.5.x

muibeta opened this issue · 4 comments

The problem

I started using four Shelly H&T Plus Gen 2 under Home Assistant 2025.5.3. Each Shelly H&T independently was displayed as unavailable very 15-30 minutes for 15-30 minutes. Typically, two of the four were unavailable at any moment.
As a workaround, I restored back to 2024.4 and configure the four Shelly H&T. (They were not in use in that backup.) All four Shelly H&T have consistently reported their readings in Home Assistant since.
I am running Home Assistant in virtual machine on a Synology NAS. The IP address of each Shelly H&T has been reserved in my home router. The LAN is a simple 192.168.1.2 - 192.168.1.255 range. The Shelly H&T Plus have up to date firmware (20240425-141825/1.3.0-ga3fdd3d).

What version of Home Assistant Core has the issue?

2024.5.3

What was the last working version of Home Assistant Core?

2024.4.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Shelly

Link to integration documentation on our website

https://www.home-assistant.io/integrations/shelly

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

Hey there @balloob, @bieniu, @thecode, @chemelli74, @bdraco, mind taking a look at this issue as it has been labeled with an integration (shelly) you are listed as a code owner for? Thanks!

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