home-assistant/core

All device disconnect, deleted and reinserted the integration and now no one device Netatmo find.

Diegocampy opened this issue · 7 comments

Diegocampy commented

The problem

All my 10 netatmo devices were offline.
I tried restarting home assistant, but nothing.
I deleted the integration and reinstalled, but now no device is found

What version of Home Assistant Core has the issue?

core-2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Netatmo

Link to integration documentation on our website

https://www.home-assistant.io/integrations/netatmo

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant commented

Hey there @cgtobi, mind taking a look at this issue as it has been labeled with an integration (netatmo) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of netatmo can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign netatmo Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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TheUnknown84 commented

I have the same issue since this morning

Kohnrad commented

same problem today

Diegocampy commented

Without an apparent explanation, without doing anything, the devices disappeared have reappeared. I have not closed the problem because I see not the only one who has had it.

  • ❤️1
denisbot69 commented

Depuis ce matin mon thermostat n'était plus reconnu. J ai dû désinstaller l intégration, puis réinstaller, pour que tout refonctionne normalement.

TheUnknown84 commented

Since 1 hour ago, my thermostat returned working