Issue with Overkiz and Hexaom HexaConnect integration : Too many requests, try again later
Simondu43 opened this issue · 1 comments
The problem
Hello,
I added Overkiz to my Home Assistant platform, but I am getting an issue with Hexaom HexaConnect server integration. Indeed, my credentials are correctly recognized and I am able to get all my devices and sensors in Home Assistant, but after a few minutes the polling is getting an issue. I get the error message for all sensors and devices : “xxx” is now unavailable. In Overkiz integration I have the message : Too many requests, try again later.
So I contacted HexaConnect support, and they are not aware of any limitation with Home Assistant : for example count locking after a few polls or to many requests on their server. They asked me to contact Home Assistant support.
Is there a way to limit the number of requests that are sent to Hexaom HexaConnect server, the polling interval, or the number of parallel requests that are sent from Home Assistant server ? That could be the issue
Regards.
What version of Home Assistant Core has the issue?
core-2024.10.3
What was the last working version of Home Assistant Core?
NA
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Overkiz
Link to integration documentation on our website
https://www.home-assistant.io/integrations/overkiz
Diagnostics information
config_entry-overkiz-01JAJBBHE576D0PA0G28CXS7G5.json
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
Hey there @iMicknl, @vlebourl, @tetienne, @nyroDev, @Tronix117, @alexfp14, mind taking a look at this issue as it has been labeled with an integration (overkiz
) you are listed as a code owner for? Thanks!
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