home-assistant/core

ViCare consumption values not the same as in ViCare app or on Viessmann devive

FPF92 opened this issue · 5 comments

FPF92 commented

The problem

Hello,

I have the problem that the consumption values are in correct or at least are not the same as in my ViCare app.

  • sensor.e3_vitocal_dhw_energy_consumption
  • sensor.e3_vitocal_heating_energy_consumption_today
  • sensor.e3_vitocal_energy_consumption_today

For example: heating energy shows 11.2kWh and in the iOS ViCare app 6.18kWh for electric heating energy and 38,9 kWh thermic energy.

Can somebody help me?

thank you

What version of Home Assistant Core has the issue?

2024.10.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ViCare

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

mib1185 commented

Hi @FPF92

We use GitHub for tracking issues with Home Assistant Core itself, not for providing support - so if you could provide more details like logs or any other helpful diagnostics data or error details or steps how to reproduce or your configuration, than we can handle it as an issue report, else it is a support request and you should try our Community Forum or join our Discord chat server.

Thanks! 👍

FPF92 commented

I can understand that you would like to have an information about the bug and the logs.

I assume that the logs are not helpful. How should I provide information of the difference in the values of the ViCare app and the HA Integration.

Perhaps there is a wrong mapping of the API.

mib1185 commented

I assume that the logs are not helpful.

the debug logs might show us, what values are fetched from the device. in combination with screenshots from the app, we might be able to compare both

home-assistant commented

Hey there @CFenner, mind taking a look at this issue as it has been labeled with an integration (vicare) you are listed as a code owner for? Thanks!

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