Gree issue .the devices are not controlled.!!!
talra23 opened this issue · 0 comments
The problem
I have a problem with integration as it detects all devices I have 7 devices and shows the MAC address for each device. The control appears for each device but sometimes they appear in a pale gray color and sometimes they appear in blue, but in both cases the devices are not controlled.
Note that the air conditioners are connected to a mesh Wi-Fi network and the home assistant device is connected to the main router within a different IP range but there is a hub that connects the two networks. Please help me solve this problem.
Home Assistant
Core
2024.10.3
Supervisor
2024.10.2
Operating System
13.2
Frontend
20241002.3
System Information
| version | core-2024.10.3 |
|---|---|
| installation_type | Home Assistant OS |
| dev | false |
| hassio | true |
| docker | true |
| user | root |
| virtualenv | false |
| python_version | 3.12.4 |
| os_name | Linux |
| os_version | 6.6.31-haos-raspi |
| arch | aarch64 |
| timezone | Asia/Jerusalem |
| config_dir | /config |
Home Assistant Community Store
| GitHub API | ok |
|---|---|
| GitHub Content | ok |
| GitHub Web | ok |
| HACS Data | ok |
| GitHub API Calls Remaining | 5000 |
| Installed Version | 2.0.1 |
| Stage | running |
| Available Repositories | 1443 |
| Downloaded Repositories | 54 |
AccuWeather
| can_reach_server | ok |
|---|---|
| remaining_requests | 9 |
Home Assistant Cloud
| logged_in | true |
|---|---|
| subscription_expiration | January 1, 2018 at 2:00 AM |
| relayer_connected | false |
| relayer_region | null |
| remote_enabled | false |
| remote_connected | false |
| alexa_enabled | true |
| google_enabled | true |
| remote_server | null |
| certificate_status | null |
| instance_id | 7f59b1802e654b6e983f16fc3543e661 |
| can_reach_cert_server | ok |
| can_reach_cloud_auth | ok |
| can_reach_cloud | ok |
Home Assistant Supervisor
| host_os | Home Assistant OS 13.2 |
|---|---|
| update_channel | stable |
| supervisor_version | supervisor-2024.10.2 |
| agent_version | 1.6.0 |
| docker_version | 27.2.0 |
| disk_total | 116.8 GB |
| disk_used | 25.0 GB |
| healthy | true |
| supported | true |
| host_connectivity | true |
| supervisor_connectivity | true |
| ntp_synchronized | true |
| virtualization | |
| board | rpi4-64 |
| supervisor_api | ok |
| version_api | ok |
| installed_addons | Advanced SSH & Web Terminal (19.0.0), Studio Code Server (5.17.2), AdGuard Home (5.1.4), SAIC MQTT Gateway (Python) (0.6.3), Home Assistant Google Drive Backup (0.112.1), Node-RED (18.1.1), File editor (5.8.0), go2rtc (1.9.4), Glances (0.21.1), Mosquitto broker (6.4.1), Hikvision Doorbell (3.0.16), Zigbee2MQTT (1.40.2-1), Matter Server (6.6.0) |
Dashboards
| dashboards | 3 |
|---|---|
| resources | 28 |
| views | 10 |
| mode | storage |
Recorder
| oldest_recorder_run | October 11, 2024 at 5:08 AM |
|---|---|
| current_recorder_run | October 20, 2024 at 11:15 AM |
| estimated_db_size | 509.88 MiB |
| database_engine | sqlite |
| database_version | 3.45.3 |
Sonoff
| version | 3.8.1 (ffa7e22) |
|---|---|
| cloud_online | 56 / 59 |
| local_online | 49 / 49 |
What version of Home Assistant Core has the issue?
2024.10.3
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant Supervised
Integration causing the issue
No response
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response