Integration stopped working after TV update
Opened this issue · 5 comments
The problem
I have an issue with my Philips 55OLED707/12 - 55 inch - 4K OLED - 2022. After an update, port 1925 is just showing a white page. Port 1926 is working on https, but I can't seem to just add the host and check "6" as API version, it doesn't want to connect. I used this integration before without issues.
Anything I can do or do we need to wait for an update of the integration?
What version of Home Assistant Core has the issue?
core-2024.10.3
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
philips_js
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
Hey there @elupus, mind taking a look at this issue as it has been labeled with an integration (philips_js) you are listed as a code owner for? Thanks!
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philips_js documentation
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Turn on debug logs. Restart the tv. Full restart with power cable out.
Turn on debug logs. Restart the tv. Full restart with power cable out.
Yeah, I that restart a couple of times already.
Do you mean debug logs in HA or on the TV?
In HA logs I see this coming back when trying to add the device:
Logger: homeassistant.components.philips_js
Source: components/philips_js/config_flow.py:170
integration: philips_js (documentation, issues)
First occurred: October 21, 2024 at 18:50:51 (5 occurrences)
Last logged: 11:27:04
System data is empty
You need to turn on debug logs in ha. And post that log. It should try the https port.
Also if you can post the system info on the https port.
On https://192.168.0.25:1926/system I get this:
{"notifyChange":"http","menulanguage":"English","name":"Woonkamer TV","country":"Netherlands","serialnumber_encrypted":"xR5ZsokgC+CT7FrYxwP+3MyzC7NyZLtBDCSlzEM/y6E=\n","softwareversion_encrypted":"N12N+/n36MqxG44C5Tb3+XdwBowgMdEhb7E8jB9Uet4hmwfa4vB5jLcj80Xnf5E1\n","model_encrypted":"wZQsM0Leb904wxem7wZaKXZHn6ZC++eh3uLHSidXAvE=\n","deviceid_encrypted":"ca9H18bDRkpCsDiaRzdoQDrKOoRQKJiK6+rx7gbTxko=\n","nettvversion":"10.0.0","epgsource":"no_epg","api_version":{"Major":6,"Minor":1,"Patch":0},"featuring":{"jsonfeatures":{"editfavorites":["TVChannels","SatChannels"],"recordings":["List","Schedule","Manage"],"ambilight":["LoungeLight","Hue","Ambilight","HueStreaming"],"menuitems":["Setup_Menu"],"textentry":["not_available"],"applications":["TV_Apps","TV_Games","TV_Settings"],"pointer":["not_available"],"inputkey":["key"],"activities":["intent"],"channels":["preset_string"],"mappings":["server_mapping"],"aurora":["available"]},"systemfeatures":{"tvtype":"consumer","content":["dmr","pvr"],"tvsearch":"intent","pairing_type":"digest_auth_pairing","secured_transport":"true","companion_screen":"true"}},"os_type":"MSAF_2019_P"}
I'm not sure how to enable debug logging for a service without having it enabled for a device..
-- Edit --
After trying it again right now, I do get the 'Enter the PIN displayed on your TV' but there's no PIN on the TV