home-assistant/core

All entities unavailable on Home connect since the uptdate to 2024.10.3

JulienGrp opened this issue · 4 comments

The problem

All the entities made available by this integration no longer work. The problem seems to be correlated with the uptdate to 2024.10.3. Removing and reinstalling this integration does not solve the problem.

What version of Home Assistant Core has the issue?

2024.10.3

What was the last working version of Home Assistant Core?

2024.10.2

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Home Connect

Link to integration documentation on our website

https://www.home-assistant.io/integrations/home_connect

Diagnostics information

Capture d’écran 2024-10-25 à 12 49 56

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-10-25 12:41:19.914 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn on device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:41:21.295 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn off device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:41:22.659 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn on device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:54:12.345 DEBUG (SyncWorker_22) [homeassistant.components.home_connect.api] Unable to fetch available programs. Probably offline
2024-10-25 12:54:12.401 DEBUG (SyncWorker_43) [homeassistant.components.home_connect.api] Unable to fetch appliance status. Probably offline
2024-10-25 12:54:12.455 DEBUG (SyncWorker_43) [homeassistant.components.home_connect.api] Unable to fetch settings. Probably offline
2024-10-25 12:54:12.501 DEBUG (SyncWorker_43) [homeassistant.components.home_connect.api] Unable to fetch active programs. Probably offline
2024-10-25 12:54:12.501 INFO (SyncWorker_43) [homeconnect.sseclient] Connecting ...
2024-10-25 12:41:24.045 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn off device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:41:30.109 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn on child lock on device: {'description': 'Setting is not supported', 'key': 'SDK.Error.UnsupportedSetting'}
2024-10-25 12:41:31.279 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn off child lock on device: {'description': 'Setting is not supported', 'key': 'SDK.Error.UnsupportedSetting'}
2024-10-25 12:46:06.221 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn on device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:46:09.254 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn off device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'}
2024-10-25 12:54:12.551 DEBUG (MainThread) [homeassistant.components.home_connect.sensor] Updated, new state: None
2024-10-25 12:54:12.551 DEBUG (MainThread) [homeassistant.components.home_connect.sensor] Updated, new state: None
2024-10-25 12:54:12.551 DEBUG (MainThread) [homeassistant.components.home_connect.sensor] Updated, new state: None
2024-10-25 12:54:12.552 DEBUG (MainThread) [homeassistant.components.home_connect.sensor] Updated, new state: None
2024-10-25 12:54:12.552 DEBUG (MainThread) [homeassistant.components.home_connect.switch] Updated, new state: None
2024-10-25 12:54:12.552 DEBUG (MainThread) [homeassistant.components.home_connect.switch] Updated child lock, new state: False

Additional information

No response

Hey there @DavidMStraub, mind taking a look at this issue as it has been labeled with an integration (home_connect) you are listed as a code owner for? Thanks!

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home_connect documentation
home_connect source
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I have the same 2024.10.3 issue. Every entity for my Homematic IP Access Point that was already added to a Dashboard is gone and unavailable. For some reason entities that were in the Access Point but were NOT added to any dashboard, have values and work.
Re-adding the entities doesn't work - only entities that weren't in the dashboard are available.
So it must be some weird bug.