home-assistant/home-assistant.io

HA and SimpliSafe Setup - Obtaining Authorization Code

jmduemes opened this issue · 9 comments

jmduemes commented

Feedback

I'm trying to set up HA with SimpliSafe and not having any luck. I have an MFA setup. I'm using a V2 system. When I try to obtain the authorization code using the link here I get nothing in Chrome. I tried a non-chromium browser (Safari) and I got "Safari cannot open the page because the address is invalid. Any help would be appreciated

2024-05-08_13-12-06

URL

https://www.home-assistant.io/integrations/simplisafe/

Version

2024.5.2

Additional information

No response

home-assistant commented

Hey there @bachya, mind taking a look at this feedback as it has been labeled with an integration (simplisafe) you are listed as a code owner for? Thanks!

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bachya commented

I get nothing in Chrome

Can you clarify? I assume you're following the linked documentation?

bachya commented

That's where I need clarification. When you say you "get nothing in Chrome," what do you mean? Does the code never appear in the Network Tab of your Dev Tools?

jmduemes commented

Sorry about being vague

When I copy the link or even when I click the link, it opens another browser and calls SimpliSafe nothing is returned - just a blank window.

Now as far as the Network Tab in Dev Tools - I don't get an error/failed to launch where I can copy the code from the console - here's is what my screenshot looks like
image

bachya commented

One thing to ensure: the Dev Tools/Console window needs to be open before you attempt to log in (so it can capture the traffic).

jmduemes commented

it is and thats the only thing that is returned in the console window - here is what is in the network window
image

bachya commented

The background looks like you're already logged into SimpliSafe. Can you confirm the URL format you're entering (i.e., what you copy/paste out of HA)? That shouldn't ever actually log you into the web app.

jmduemes commented

I got it working, I opened the Dev Tools window in Chrome, took the link from this window and then I saw the error and then was able to copy the code. Thank you very much!!!
image

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