error while starting recording of the meeting

Question

error while starting recording of the meeting

Closed this issue 8 years ago · 3 comments

jatpat commented 8 years ago

I have updated latest 3.10 version of ofmeet plugin.

I am facing issue while recording meeting, I have installed openfire in Ubuntu 64bit 14.4 OS.

I have attached screenshot of the error.

can you help me what is issue?

error log.txt
info log.txt
warn log.txt

Answer 1 · 2016-02-29T22:06:35.000Z

Your videbridge is not configured properly. Confirm that you have user sessions for the focus user in openfire

Answer 2 · 2016-02-29T22:07:58.000Z

Also try getting support from other users at https://community.igniterealtime.org/community/plugins/commplugins/openfire-meetings

Answer 3 · 2016-03-01T07:56:00.000Z

I tried configuration from readme file of the plugin but the readme file is for older version, can you guide me where can I get configuration guide for latest plugin?

I can see user sessions but component session is not created when I click to start recording.

I also created help request at community site.

Thanks