ihsn/nada

Unable to upload studies

Trjegul84 opened this issue · 3 comments

Trjegul84 commented

Hello everyone!
Please I need some help with NADA 5.0.6 configuration. It was installed in Linux Centos 7 with mysql 5.7 and php 7.4, everything was fine until the upload files in add studies was tested. I can't find the right folder where the study files are uploaded, datafiles, imports and files folders have 777 permissions but nothing works. Other attachment upload actions like citation files and bulk import ddi works but not this one. Please help me to find the path or missing configuration. This is the image of the error.

Screenshot_20210222_120904

thanks.

mah0001 commented

The files are uploaded to the 'datafiles/tmp' folder before they are processed. When you set WRITE permissions did you set them recursively? Can you try running this command:

sudo chmod -R 777 datafiles

Once you can confirm this solves the issue, you should change the permissions to 775:

sudo chmod -R 775 datafiles
Trjegul84 commented

Thanks for the answer but they already have the recursive permissions applied.

Screenshot_20210222_144533

In the configuration section, the folder does not highlight the check mark with green. Is this a problem?

Screenshot_20210222_144725

mah0001 commented

Everything looks right. We can try a quick call [teams/webex/zoom] to debug. My email is mah0001@gmail.com.