intercom.articles.all returns 25 results only with no pagination support

Question

intercom.articles.all returns 25 results only with no pagination support

ro-savage opened this issue 4 years ago · 5 comments

ro-savage commented 4 years ago

intercom.articles.all is only returning 25 results with no way to control pagination.

The REST API supports per_page and page

Could these params please be added, so that it's possible to get more than just the last 25 updated articles.

Answer 1 · 2020-09-21T16:02:41.000Z

I'm having the same problem.

Answer 2 · 2020-10-02T18:07:25.000Z

@ro-savage @JamesPaden The team just shipped a fix that should have dealt with this. Are things working for you now?

Answer 3 · 2020-10-02T18:24:13.000Z

👍 Thank you!

Answer 4 · 2020-10-02T20:27:43.000Z

Thanks for fixing it.

We won't be able to test it as we have already fully built and released our feature that used articles.

We ended up using the REST API and copying all articles to our own servers nightly. As we require search functionality of the articles and intercom doesn't support this via the API.

Answer 5 · 2020-10-02T20:29:20.000Z

@ro-savage Thanks for the context! Feel free to write into team@intercom.com, or on our Messenger, and our team is happy to log the above as feature request. Will close this one for now, otherwise.