Hello. from my wallet money was gone! on the purse was 257 coins, now 10.5 coins. the history of translations has disappeared. changing the node does not help! please, help!!!
Opened this issue · 5 comments
Prerequisites
If you are not suggesting a feature, you must be able to check all of the following (place an x inside the brackets to check the box). If you cannot check all of the boxes, this issue should not be reported on GitHub as it is not a bug:
- I confirm that this is an issue with the IOTA Wallet and not an exchange
- I confirm that this is an issue with the wallet, not IRI
- For pending transactions: I confirm that I have tried reattaching and promoting multiple times (check this box if your issue is not related to a pending transaction)
- I confirm that this is not an issue related to stolen/lost funds
- I confirm that this is not a zero balance issue related to a snapshot (last snapshots occurred on October 23 and January 28)
- For private key warnings: I confirm that I am not at risk of reusing an address, or another user has verified that I am not (check this box if your issue is not related to a private key reuse)
- I confirm that this issue is present on the latest version of the wallet
Description
[Description of the bug or feature]
Steps to Reproduce
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- [Second Step]
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Expected behavior: [What you expected to happen]
Actual behavior: [What actually happened]
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Hey @AlekseyKir , try to generate several new addresses and attach them to the tangle. That should work and your balance should be shown correctly. Otherwise see #1222
Hi! how can I generate a new address? no transaction history! Tell me how? Thank you!
Hey @AlekseyKir , go to "receive", klick "attach to tangle" (or "generate new address") and that's it.
Alternatively, I would recommend the new Trinity mobile beta: https://blog.iota.org/trinity-mobile-beta-release-c47e8babdc28
Many thanks! Everything worked out !!! Thank you for responding quickly.
glad it worked out :)