Edit device result error [v5.0.8.0]
Closed this issue · 4 comments
After the update. I was unable to edit device and error code appears both in UI and logs Object reference not set to an instance of an object. Update success and updated to v5.0.8.0 for AgentSpy DVR, but this code error occurs.
Specs:
OS: Ubuntu x86_64
Docker: No
working here - needs steps to reproduce it - try pressing shift - f5 to reload the web client
what else do the logs say?
after further looking at the logs every time I click on the edit device, here is the error I got, but please keep in mind tried restart my device, clear cache and data from my browser and same result I am getting after the update.
LoadJson: Object reference not set to an instance of an object. at CoreLogic.Utilities.Helper.SummariseObject(String json, String lc, String param1, String param2, IAgentControl thisDevice) at CoreLogic.Utilities.Helper.ActionSummary(objectsActionsEntryEntry e, String lc, IAgentControl ctrl) at CoreLogic.Utilities.Helper.ActionSummary(objectsActionsEntry oae, String lc, IAgentControl ctrl) at CoreLogic.Statics.MergeActions(String json, Int32 ot, Int32 oid, String lc) at CoreLogic.Server.JsonProcessor.LoadJson(Int32 oid, Int32 ot, String lc, String command, String fullcmd, String data, RTCSession session)
Thanks - could you email me your configuration? (agent server menu - backup/ restore and download the zip file) - sean at ispyconnect dot com
thanks
uploading a fix now thanks