Cannot install saas_portal module odoo 12

Question

Cannot install saas_portal module odoo 12

Closed this issue 5 years ago · 2 comments

Help

I am trying to install the saas_portal module but i keep having this error

Error:
Odoo Server Error

Traceback (most recent call last):
File "C:\Odoo 12.0\server\odoo\tools\cache.py", line 88, in lookup
r = d[key]
File "C:\Odoo 12.0\server\odoo\tools\func.py", line 69, in wrapper
return func(self, *args, **kwargs)
File "C:\Odoo 12.0\server\odoo\tools\lru.py", line 44, in getitem
a = self.d[obj].me
KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x042058A0>, 'saas_portal.model_saas_portal_client')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 757, in parse
self._tags[rec.tag](rec, de, mode=mode)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 649, in _tag_record
f_val = self.id_get(f_ref)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 740, in id_get
res = self.model_id_get(id_str, raise_if_not_found)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 746, in model_id_get
return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_model.py", line 1380, in xmlid_to_res_model_res_id
return self.xmlid_lookup(xmlid)[1:3]
File "", line 2, in xmlid_lookup
File "C:\Odoo 12.0\server\odoo\tools\cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_model.py", line 1369, in xmlid_lookup
raise ValueError('External ID not found in the system: %s' % xmlid)
ValueError: External ID not found in the system: saas_portal.model_saas_portal_client

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\Odoo 12.0\server\odoo\http.py", line 654, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "C:\Odoo 12.0\server\odoo\http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "C:\Odoo 12.0\server\odoo\tools\pycompat.py", line 87, in reraise
raise value
File "C:\Odoo 12.0\server\odoo\http.py", line 696, in dispatch
result = self._call_function(**self.params)
File "C:\Odoo 12.0\server\odoo\http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "C:\Odoo 12.0\server\odoo\service\model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "C:\Odoo 12.0\server\odoo\http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "C:\Odoo 12.0\server\odoo\http.py", line 939, in call
return self.method(*args, **kw)
File "C:\Odoo 12.0\server\odoo\http.py", line 517, in response_wrap
response = f(*args, **kw)
File "c:\odoo 12.0\server\odoo\addons\web\controllers\main.py", line 966, in call_button
action = self._call_kw(model, method, args, {})
File "c:\odoo 12.0\server\odoo\addons\web\controllers\main.py", line 954, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "C:\Odoo 12.0\server\odoo\api.py", line 749, in call_kw
return _call_kw_multi(method, model, args, kwargs)
File "C:\Odoo 12.0\server\odoo\api.py", line 736, in _call_kw_multi
result = method(recs, *args, **kwargs)
File "", line 2, in button_immediate_install
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_module.py", line 73, in check_and_log
return method(self, *args, **kwargs)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_module.py", line 444, in button_immediate_install
return self._button_immediate_function(type(self).button_install)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_module.py", line 552, in _button_immediate_function
modules.registry.Registry.new(self._cr.dbname, update_module=True)
File "C:\Odoo 12.0\server\odoo\modules\registry.py", line 86, in new
odoo.modules.load_modules(registry._db, force_demo, status, update_module)
File "C:\Odoo 12.0\server\odoo\modules\loading.py", line 421, in load_modules
loaded_modules, update_module, models_to_check)
File "C:\Odoo 12.0\server\odoo\modules\loading.py", line 313, in load_marked_modules
perform_checks=perform_checks, models_to_check=models_to_check
File "C:\Odoo 12.0\server\odoo\modules\loading.py", line 222, in load_module_graph
load_data(cr, idref, mode, kind='data', package=package, report=report)
File "C:\Odoo 12.0\server\odoo\modules\loading.py", line 68, in load_data
tools.convert_file(cr, package.name, filename, idref, mode, noupdate, kind, report)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 801, in convert_file
convert_xml_import(cr, module, fp, idref, mode, noupdate, report)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 864, in convert_xml_import
obj.parse(doc.getroot(), mode=mode)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 754, in parse
self.parse(rec, mode)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 763, in parse
exc_info[2]
File "C:\Odoo 12.0\server\odoo\tools\pycompat.py", line 86, in reraise
raise value.with_traceback(tb)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 757, in parse
self._tags[rec.tag](rec, de, mode=mode)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 649, in _tag_record
f_val = self.id_get(f_ref)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 740, in id_get
res = self.model_id_get(id_str, raise_if_not_found)
File "C:\Odoo 12.0\server\odoo\tools\convert.py", line 746, in model_id_get
return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_model.py", line 1380, in xmlid_to_res_model_res_id
return self.xmlid_lookup(xmlid)[1:3]
File "", line 2, in xmlid_lookup
File "C:\Odoo 12.0\server\odoo\tools\cache.py", line 93, in lookup
value = d[key] = self.method(*args, **kwargs)
File "c:\odoo 12.0\server\odoo\addons\base\models\ir_model.py", line 1369, in xmlid_lookup
raise ValueError('External ID not found in the system: %s' % xmlid)
odoo.tools.convert.ParseError: "External ID not found in the system: saas_portal.model_saas_portal_client" while parsing file:/c:/odoo%2012.0/custom/odoo-saas-tools/saas_portal/data/mail_template_data.xml:3, near

Send SaaS credentials to the buyer of the SaaS
${(object.user_id.email or '')|safe}
Credentials:
${object.partner_id.id}

${object.partner_id.lang}

        &lt;p&gt;Web:
        &lt;a href="${object.public_url}"&gt;${object.public_url}&lt;/a&gt;
        &lt;/p&gt;

        </field>
    </record>

Answer 1 · 2019-04-03T12:39:07.000Z

@therealmjk
The odoo saas tools has not been migrated to v12 yet.
You can try the version from PR #822

Answer 2 · 2019-04-05T17:52:24.000Z

@ilmir-k Thanks much