RDP hanging after 1.5.5 Update (solved)
Closed this issue · 4 comments
Describe the issue:
- The RDP Connection does not load. Screen hangs at "Connecting to Guacamole. Please wait..". No error.
Steps to reproduce the issue:
- Use Version 1.5.4 by Itiligent
- Change "NEW_GUAC_VERSION" and "NEW_MYSQLJCON" to 1.5.5 and 8.4.0 in "upgrade-guac.sh" file.
- Run the script with sudo
Describe the software environment:
- Ubuntu 22.04 LXC
- Virtual, on Proxmox
- No other applications
- No other tasks
- Just a regular LXC on a proxmox server
Logs / screenshots / error outputs etc
Troubleshooting steps already taken?:
- I am a bit lost so far. I have loaded the backup of 1.5.4 and everything works. But we definitely would like to upgrade to fix the RDP leak.. even if only internally.
- The Debug console shows no obvious errors (see picture).
Unfortuantely I cannot reproduce your error. I have just run up a fresh Debian 12 system and installed 1.5.4 with the 1-setup.sh script, and then tested that RDP is working to a local windows 10 instance. I then upgraded via the upgrade-guac.sh script to 1.55 and RDP sessions continue to work fine for me.
The 99% fix to try:
Before you do anything else, try creating a NEW rdp connection for your windows system in the Guac console AFTER upgrade - I've had success doing this with failed connection issues.
Other things to consider:
- Have you upgraded this system from another (even earlier) build?
- Rule out upgraded package issues by commenting out BOTH the
apt-get upgrade -qq -yin 2-install-guacamole.sh and the download lines for 2-install-guacamole (to prevent overwrite of your changes) , rollback your VM to its last snapshot and try again. - Check to see if you can create other connections in ssh (Broken crypto packages have been an issue in the past)
- All the other usual suspects like syslogs/firewall or even wireshark.
Thank you for your time and fast answer. That's unfortunate for me. Glad it does not happen to others though. I setup the server with 1.5.4. I will try the quick fixes but at some point it's just faster to start from scratch with 1.5.5 on a VM. (Something tells me it's a LXC issue.. I've had those before!) Thanks to your hard work this won't take me long. Creating a new RDP connection first... tomorrow. I will report back
Recreating the connections from scratch after the update has resolved the issue! Thank you!
Glad you got it sorted. Thanks for getting back. I've slightly edited this issue content for extra clarity to help others who may bump into the same issue.