jberkel/sms-backup-plus

SMS Backup+ will not auto backup

RodMyers opened this issue · 26 comments

AT&T/Straight Talk Samsung Galaxy S3 SGH-l747 (rooted), android 4.4.2 SMS Backup+ 1.5.5

This release for sure, nothing gets automatically backed up, as per the options selected.

The are no log entries, since nothing gets backed up

has mot worked in the last 2 releases. upgraded to the OnePlus One phone in hopes program would start (no previous config, configured incorrectly, etc). no go. on the advanced settings, debug is greyed out but checked. Searched phone, no log file.

I can't believe i'm the only one having this issue

OnePlus One, 64gig.
model: A0001
cyanogernMod: 11.0-XNPH44S
android: 4.4.4
SMS Backup+ 1.5.7 (just updated as I typed this)
still no auto backup over night)

48 hours, and still no automatic backup.

also, still unable to generate a backup log since the OnePlus phone does not have an external phone.

SMS Backup+ 1.5.8 installed 2/6/2015
no auto backup with this release

wow, time to look for a new program to back up SMS text. over a month, numerous updates, and appeaqrs noone cares

this bug has been around for a while, and i could never reproduce it locally. and without debug logs i cannot help you. sorry!

Does the log file "need" to go to the external card?
On Jan 21, 2015 12:57 PM, "Jan Berkel" notifications@github.com wrote:

this bug has been around for a while, and i could never reproduce it
locally. and without debug logs i cannot help you. sorry!


Reply to this email directly or view it on GitHub
#507 (comment)
.

with more recent versions of android it is not necessarily an external card. have you tried installing a filemanager on the phone ? do you see a directory called sdcard ? it should be in there.

On Fri, 23 Jan 2015 00:54:03 -0800
Jan Berkel notifications@github.com wrote:

with more recent versions of android it is not necessarily an
external card. have you tried installing a filemanager on the phone ?
do you see a directory called sdcard ? it should be in there.


Reply to this email directly or view it on GitHub:
#507 (comment)

With this email, I just checked again, was finally able to enable the
log file.

I will get you a log file in the next few days

Rodney D. Myers rdmyers.42@gmail.com

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759

Here is a copy of the log_file. it only shows the manual backups.

Not sure where the config files are stored, to show what the settings are

On Fri, Jan 23, 2015 at 3:54 AM, Jan Berkel notifications@github.com
wrote:

with more recent versions of android it is not necessarily an external
card. have you tried installing a filemanager on the phone ? do you see a
directory called sdcard ? it should be in there.


Reply to this email directly or view it on GitHub
#507 (comment)
.

don't see the log file, did you attach it correctly?

On Sun, 25 Jan 2015 20:06:05 -0500
rodney myers rdmyers.42@gmail.com wrote:

Here is a copy of the log_file. it only shows the manual backups.

Not sure where the config files are stored, to show what the settings
are

On Fri, Jan 23, 2015 at 3:54 AM, Jan Berkel notifications@github.com
wrote:

with more recent versions of android it is not necessarily an
external card. have you tried installing a filemanager on the
phone ? do you see a directory called sdcard ? it should be in
there.


Reply to this email directly or view it on GitHub
#507 (comment)

Alright, lets try again.

it looks like its' attached this time

Rodney D. Myers rdmyers.42@gmail.com

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759

sorry, still don't see it

OKay, i'll copy/paste here

++++++++++ begin log file ++++++++++
01-23 16:05 Backup requested (manual)
01-23 16:05 Starting backup (MANUAL)
01-23 16:05 Backing up (9 SMS, 0 MMS, 0 call log)
01-23 16:05 Backing up (9 SMS, 0 MMS, 0 call log)
01-23 16:05 Backup finished
01-23 21:25 Backup requested (manual)
01-23 21:25 Starting backup (MANUAL)
01-23 21:25 Backing up (28 SMS, 0 MMS, 0 call log)
01-23 21:25 Backing up (28 SMS, 0 MMS, 0 call log)
01-23 21:25 Backup finished
01-25 08:00 Backup requested (manual)
01-25 08:00 Starting backup (MANUAL)
01-25 08:00 Backing up (14 SMS, 0 MMS, 0 call log)
01-25 08:00 Backing up (14 SMS, 0 MMS, 0 call log)
01-25 08:00 Backup finished
01-25 09:23 Backup requested (manual)
01-25 09:23 Starting backup (MANUAL)
01-25 09:23 Skipped (no items found)
01-25 09:23 Backup finished
01-25 20:00 Backup requested (manual)
01-25 20:00 Starting backup (MANUAL)
01-25 20:00 Backing up (1 SMS, 0 MMS, 0 call log)
01-25 20:00 Backing up (1 SMS, 0 MMS, 0 call log)
01-25 20:00 Backup finished
++++++++++ end log file ++++++++++

Note, there are no automatic backups over the weekend. All manual. I have
the preferences set to back up after 3 minutes

On Mon, Jan 26, 2015 at 7:36 AM, Jan Berkel notifications@github.com
wrote:

sorry, still don't see it


Reply to this email directly or view it on GitHub
#507 (comment)
.

weird, it doesn't even get triggered. have you tried setting it to a regular schedule ?

On Tue, 03 Feb 2015 01:32:23 -0800
Jan Berkel notifications@github.com wrote:

weird, it doesn't even get triggered. have you tried setting it to a
regular schedule ?


Reply to this email directly or view it on GitHub:
#507 (comment)

exactly.

let me know what you need, and i'll try to get it accomplished

Rodney D. Myers rdmyers.42@gmail.com

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759

I'd like to add my issue to this excisting because it seams to be nearly the same problem.

The regular schedule work sometimes.
The backup triggered by hand will only work if there a entries in

  1. the call log or
  2. the sms app

Right now, it seams to be impossible to force a backup of the whatsapp entries (even if the device is rooted and tri-Crypt is installed.)

Maybe this is caused by the same routine as the issue above.
Thanks for your help in advance.

March 8th was the last time this app automatically backed up. It has always worked great until then. Nothing on my end has changed-I haven't installed new apps, I haven't changed phones , etc, so it's strange that it just stopped. Manual back ups still work but it won't automatically back up. I tried resetting and double checking the settings, so I'm not sure what to do next.

Has this issue ever been resolved? I, too, also started having problems with the app AUTOMATICALLY backing up, with it working about 5% of the time. It only occasionally gives the red exclamation point to indicate a problem has occurred. The only way I know this is happening is when going into the app to see the last backup day/time and it's mostly 2-3 days by the time I see it. Then I do a manual backup that only takes pace IF I DIDNT DELETE the last couple days worth of texts as Im used to doing because i thought the app was working. I have actually had this app installed for a few years because I cant download any more updates due to the download sites not supporting Froyo any longer. I DID have the fairly recent problem due to google/imap changes, but that was an easy fix. But this app's recent problem is obviously not due to antpy updates located in the DOWNLOAD for sure, because its happening to my older installed version, too. Was my most valuable app before this, now just giving a false sense of security and I need to find a replacement app backward compatible with froyo if this isnt fixable.

Hello,

No, it has not been resolved. It seems as though it does it at times, but
not at the correct interval. For example I just checked and the last time
it backed up was two days ago even though my setting is for 2 hours regular
schedule and 1 minute for incoming.

Thanks

On Tue, Jul 14, 2015 at 8:33 AM, Deedadee notifications@github.com wrote:

Has this issue ever been resolved? I, too, also started having problems
with the app AUTOMATICALLY backing up, with it working about 5% of the
time. It only occasionally gives the red exclamation point to indicate a
problem has occurred. The only way I know this is happening is when going
into the app to see the last backup day/time and it's mostly 2-3 days by
the time I see it. Then I do a manual backup that only takes pace IF I
DIDNT DELETE the last couple days worth of texts as Im used to doing
because i thought the app was working. I have actually had this app
installed for a few years because I cant download any more updates due to
the download sites not supporting Froyo any longer. I DID have the fairly
recent problem due to google/imap changes, but that was an easy fix. But
this app's recent problem is obviously not due to antpy updates located in
the DOWNLOAD for sure, because its happening to my older installed version,
too. Was my most valuable app before this, n ow just giving a false sense
of security and I need to find a replacement app backward compatible with
froyo if this isnt fixable.


Reply to this email directly or view it on GitHub
#507 (comment)
.

i'm aware of this problem, the only real fix for this is to switch to android's syncmanager to do the backup scheduling. i think there's an open issue around that. i hope i'll get it into the next major release (1.6). See #572.

This app is terrible, I refuse to ever use it again!! I uninstalled the app from my Android phone bc it stopped working and when I tried to reinstall it from the play store it was gone! Good riddance, don't bother putting that POS app back in the play store!!!

dg4u commented

JesusHChrist, I'm thankful that the SMS Backup Plus app exists and that Jan has written it and shared it with us. It has been serving me well and reliably for about a year and a half (when I first started using it on my new cell phone). I'm not aware of a better SMS backup program; and many other knowledgeable reviews regard it as the best.

Of course it has it's imperfections, like all of us (smile), but Jan said he was aware of the problem and is willing to address it in the next major version. Perhaps you could contribute something positive to help improve it (like praise or financial support/incentive), or write your own app and give it away for free if you don't like what Jan is doing.

Either way, your angry venting is not at all helpful and certainly not Christlike.

First, i used this app form 3years ago, thx for developer.
Last auto backup on Jan 28, 2015
LG nexus 5 D820
Android 6.0.1
Version 1.5.10

closed in favour of #572

Seems like I have the same problem.

As it turns out I could fix the auto backup by disabling the smart manager optimization for SMS Backup+ on my Samsung Galaxy S4. Now automatic backup happens regularly again as expected.