"From:"-line empty

[rudi223]

Hi,

when I reply to e-mails in some of my messages the "From:"-line in the header stays empty.
"From:" is there, but no e-mail address or name beside it.
The other lines (Sent, To, Subject) seem to work normal.

That "From:" is empty only seems to happen with e-mails which do not include the name of the sender. Messages which only have the e-mail address of the sender in the from-field.
e.g. "john@doe.com" instead of "John Doe" or "John Doe < john@doe.com >" .

My standard settings:

When I use the setting Outlook Extended, the e-mail address is shown. [mailto:.......]

Using TB 60.5.1

[jeevatkm]

@rudi223 Can you try the option of Default and let me know?

FYI, RWH does NOT lookup any contacts to From header or any. RWH just uses the email header and its values provided by TB.

[rudi223]

It works with settings in Default

[jeevatkm]

@rudi223 Good to know it works on Default settings. Could you please enable debug log and perform reply without default settings and share the logs here?

RWH add-on debug log:

• First enable the debug log via add-on preferences on About Tab - Check Enable debug mode
• Then open TB Error Console window by pressing
  • on macOS Shift + Command + J
  • on Windows/Linux Shift + Ctrl + J
• Now do Reply, Reply All or Forward behavior on the emails you have an issue
• Share all the debug line starts with RWH from the error console window

[jeevatkm]

Closing it, many improvements happened in the RWH; please open a new one for the issue. Thanks