jgraph/drawio-nextcloud

Cant open files

Closed this issue · 10 comments

Tealk commented

Since i update to 2.1.0 i can't open drawio files

[drawio] Error: OCP\Files\NotFoundException: /appdata_ocohsr9ftdgy/drawio/previews at <<closure>>

 0. <<closure>>
    OC\Files\Node\Root->get()
 1. /var/www/nextcloud/lib/private/Files/Node/LazyFolder.php line 72
    call_user_func_array()
 2. /var/www/nextcloud/lib/private/Files/Node/LazyFolder.php line 149
    OC\Files\Node\LazyFolder->__call()
 3. /var/www/nextcloud/lib/private/Files/AppData/AppData.php line 132
    OC\Files\Node\LazyFolder->get()
 4. /var/www/nextcloud/apps/drawio/lib/Listeners/FileDeleteListener.php line 39
    OC\Files\AppData\AppData->getFolder()
 5. /var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php line 87
    OCA\Drawio\Listeners\FileDeleteListener->handle()
 6. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 251
    OC\EventDispatcher\ServiceEventListener->__invoke()
 7. /var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 73
    Symfony\Component\EventDispatcher\EventDispatcher->callListeners()
 8. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 88
    Symfony\Component\EventDispatcher\EventDispatcher->dispatch()
 9. /var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php line 100
    OC\EventDispatcher\EventDispatcher->dispatch()
10. /var/www/nextcloud/lib/private/Files/Node/HookConnector.php line 156
    OC\EventDispatcher\EventDispatcher->dispatchTyped()
11. /var/www/nextcloud/lib/private/legacy/OC_Hook.php line 106
    OC\Files\Node\HookConnector->postDelete()
12. /var/www/nextcloud/lib/private/Files/View.php line 1294
    OC_Hook::emit()
13. /var/www/nextcloud/lib/private/Files/View.php line 1222
    OC\Files\View->runHooks()
14. /var/www/nextcloud/lib/private/Files/View.php line 727
    OC\Files\View->basicOperation()
15. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php line 522
    OC\Files\View->unlink()
16. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php line 179
    OCA\DAV\Connector\Sabre\File->delete()
17. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 281
    Sabre\DAV\Tree->delete()
18. /var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
    Sabre\DAV\CorePlugin->httpDelete()
19. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 472
    Sabre\DAV\Server->emit()
20. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 253
    Sabre\DAV\Server->invokeMethod()
21. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 321
    Sabre\DAV\Server->start()
22. /var/www/nextcloud/apps/dav/lib/Server.php line 360
    Sabre\DAV\Server->exec()
23. /var/www/nextcloud/apps/dav/appinfo/v2/remote.php line 35
    OCA\DAV\Server->exec()
24. /var/www/nextcloud/remote.php line 171
    require_once("/var/www/nextcl ... p")

DELETE /remote.php/dav/files/Tealk/New%20draw.io%20Diagram.drawio
from 192.168.100.11 by Tealk at 2023-01-23T15:17:36+01:00
m-mohamedin commented

Hi,

I believe this error is not related since this log entry is triggered by file deletion only (drawio/lib/Listeners/FileDeleteListener.php).

Can you please check the logs for another draw.io entries. Also, is there any errors in the browser console?

Thanks

Tealk commented

Console

Uncaught ReferenceError: displayError is not defined
    EditFile https://rollenspiel.cloud/apps/drawio/js/editor.js?v=f098841d-61:2
    <anonymous> https://rollenspiel.cloud/apps/drawio/edit?fileId=56055645&isWB=false:239
editor.js:2:271735

but in the server logs i cant find more

m-mohamedin commented

This error means no fileId nor sharingToken are provided. What is the URL of the draw.io editor page (when you click on a diagram to edit).
Also, what is your Nextcloud storage setup

Thanks

Tealk commented

I use the local storage

URL is: /apps/drawio/edit?fileId=56055645&isWB=false

m-mohamedin commented

Maybe it is a caching problem, can you try in incognito/private window

Tealk commented

But I have the problem on different browsers

the problem persists when I delete all browser data for my domain
there was once briefly the drawio loadingtext displayed but now I can only download the file when I click on it

m-mohamedin commented

If files download only now, there should be another new JS error in the browser console, please share it with us

Tealk commented

so at home right now I can no longer reproduce the error, I'll get back to you tomorrow

Tealk commented

Now it seems to work again, maybe a problem at diagrams.net?

linuxrrze commented

Had the same bug(s) in my installation:
Tried incognito mode and different browsers - files did not open. Only blank screen there.

Browser console showed same error as mentioned above:

editor.js?v=de443dcc-12:2 Uncaught ReferenceError: displayError is not defined
at n.DrawIO.EditFile (editor.js?v=de443dcc-12:2:271735)
at edit?fileId=18457441&isWB=false:222:44

As I'm running my own instance of drawio I can also tell:
The app did not even try to access the drawio backend - no log entries there.

Solution: restarting php-fpm on the nextcloud server helped (at least in my case)

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