Cannot load app
Closed this issue · 5 comments
I installed a few months ago, the app work perfectly to 2 days ago, but now not load. I had think that maybe are any problem of Crunchyroll, but I check on Chromecast and it work.
I open the app, but this stay on load .....
I awaiting for more that one hours.
Step to get error
- Turn on tv
- Open app
- Stay on load for ever.
I restart the tv (press more that five seconds power button) same error.
I have last version of app
Tv info
Código del modelo: UNSORU7400GXZS
-Número de serie: 08DV3CXM900....
-ID del dispositivo TVkey: 000000020921d4....
Versión de software: T-MSLUABC-1401.0, BT-S
- Código de estado: 10201 AA4AC17_KA17
-Versión Sub-micom: T-MLINTV-1008
When try see app information (go to app press enter button ) give this error
Cannot reinstall I have error (with tv option menu -> reinstall)
In my case since 5 minutes ago the app request for login but it doesn't.
Trying to update the app also show the message in the issue screen shot about maintenance
The official android app is working.
In my case since 5 minutes ago the app request for login but it doesn't. Trying to update the app also show the message in the issue screen shot about maintenance
The official android app is working.
Now the app is working from my side.
@ezequielantunez great that it works, it seems that it was Samsung maintenance.
@eduromanc do you still have the loading problem?
write to me at jhassan8@outlook.com I'll give you some credentials to verify that it's not a problem with content of the account
regards
@eduromanc error solved, any other error let me know, regards