Unable to reset my password
woybgroup opened this issue ยท 4 comments
Link :- https://start.jhipster.tech/
Forgot Password not working.
After entering email id woybgroup@gmail.com... get the message email sent. But I dont get any email.
@woybgroup : Thanks for reporting the issue; we are looking into it. ๐
Thanks a lot, I just had a look at the logs:
- It has been working fine until 3 days ago (we always have several people resetting their password)
- There's been no logs for three days, and I couldn't receive an email with my own password -> so there's something buggy on their side since 3 days
@SudharakaP I've already seen this in the past, and I just rebooted the server and it worked. I believe there's some issue on the Mailgun side and restarting everything solves it -> could you restart the server and check it? You need to click on "forgotten password" and you should get an email
Thanks a lot, I just had a look at the logs:
* It has been working fine until 3 days ago (we always have several people resetting their password) * There's been no logs for three days, and I couldn't receive an email with my own password -> so there's something buggy on their side since 3 days
@SudharakaP I've already seen this in the past, and I just rebooted the server and it worked. I believe there's some issue on the Mailgun side and restarting everything solves it -> could you restart the server and check it? You need to click on "forgotten password" and you should get an email
@jdubois : I just restarted and now it seems to work. Thank you. ๐
This seems to be a MailGun issue and there's nothing wrong with the jhipster-online service. So I am closing this for now but if this occurs again we will look into it more on what could be done. ๐ค