Error: Failed to load user: Error: Failed to fetch key: users/xxx: File not found

[wwaechter]

I get the following error by opening "Admin"-tab: Error: Failed to load user: Error: Failed to fetch key: users/xxx: File not found.
The error appears after I've deleted a test user account.

Steps to reproduce the problem

1. I've created (chronicle GUI) a test account for PEN testing.
2. The test user have tested the application: created and running events, changing password and so on.
3. After the test I've delted (chronicle GUI) the test account.
   Since the deleting I've got the error.

Your Setup

docker container on kubernetes

Operating system and version?

alpine

Node.js version?

v20.13.1

Cronicle software version?

0.9.51

Are you using a multi-server setup, or just a single server?

single server

Are you using the filesystem as back-end storage, or S3/Couchbase?

filesystem

Can you reproduce the crash consistently?

yes

Log Excerpts

Error from User.log:
[1717744685.179][2024-06-07 09:18:05][xxx][20][User][error][user][Failed to load user: Error: Failed to fetch key: users/xxx: File not found][]

[jhuckaby]

How strange, I cannot reproduce this bug. Could be a transient browser caching issue maybe. If you refresh the page, does the error go away?

[wwaechter]

After I've copied the user folder from another instance. The access to the Admin-Tab working again. Additinally I've created and deleted the user. Now it works as it should.
May be it was a special situation: I've deleted the user with the version 0.9.39, after it I've deployed a new docker image with th the version 0.9.51. I belive it was the state of the data in the container and on the permanent storage.

[jhuckaby]

You cannot copy or change anything in the data folder. That's a "database" and it cannot be manually manipulated. The user "list" is stored separately from the user "records".