jibon57/bbb-recorder

Recording URL unreachable!

Closed this issue · 7 comments

CamZie commented

Hello,

We have installed the script as documented and tried to run it for our recordings but we are receiving the following error. We can access the URL manually so it should be correct.

~/bbb-recorder$ node export.js "https://<REMOVED>/playback/presentation/2.0/playback.html?meetingId=<REMOVED>" presentation.mp4 0 true

Recording URL unreachable!

We are using debian 10 with nodejs version v14.11.0

jibon57 commented

(Optional) Export file name (should be .webm at end). You can use "MEETING_ID" (without .webm) to set the meeting ID as export name. Default: MEETING_ID

Also script wasn't able to access that URL make sure it's valid

CamZie commented

@jibon57 Thanks for the tip, I have now adapted the command as you requested but still same error. The URL is valid because we can access it on the browser.

~/bbb-recorder$ node export.js "https://<REMOVED>/playback/presentation/2.0/playback.html?meetingId=<REMOVED>" meeting.webm 0 true
Recording URL unreachable!
jibon57 commented

If you have a look here:

bbb-recorder/export.js

Line 97 in 126e31d

console.error('Recording URL unreachable!');

You'll understand that link you have provided isn't valid.

jibon57 commented

also you can try the validate link using CURL to make sure that your server have access to that URL

CamZie commented

Did that already and still the same...

amirhoseinsalimi commented

I used to get the same issue on my local/development machine, but on a production server everything was fine, and I blamed the internet connection. So make sure your proxy is configured properly on the machine facing the error. A good way to see what is happening inside the browser instance is to make screenshots using Puppeteer API at different stages and verify that everything is working ok. It's like:

await page.screenshot({ path: 'screenshot.png '});

Another way to debug is to change the line:

bbb-recorder/export.js

Line 96 in 126e31d

await page.goto(url, {waitUntil: 'networkidle2'}).catch(e => {

to this (Be aware of networkidle0):

await page.goto(url, { waitUntil: 'networkidle0', timeout: 60000 }).catch(e => {
  console.error('Recording URL unreachable!');
  console.log(e);
  process.exit(2);
})
CamZie commented

Hello, it looks like we had some problems with the proxy on google chrome regarding the SSL certificate.

As a workaround, we have added the chrome parameter in the export.js file on line 31 after that it worked:
'--ignore-certificate-errors',

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