Microphone mute not working
zeynepbasaranaksu opened this issue · 4 comments
Hello everyone,
A user who participated in the meeting via desktop opens his camera and microphone after joining the meeting. We can see the information that the tracks have been added. After approximately 45 minutes, the user wants to mute the sound. Although he sees his own voice muted, he receives the information that the voice is transmitted to other meeting participants.
When I examine it, I can see the following log;
Mute LocalTrack3,audio: true
However, we saw from the logs that the TRACK_MUTE_CHANGED event was not triggered and the presence message was not sent at the same time.
He also stated that the problem was fixed when the user exited the meeting and re-entered.
According to my investigations, the promise.then inside the _setMuted function on the lib-jitsi-meet side may not have worked.
A few more users reported the same problem. The situation also occurred in the windows desktop application. It is not always a repeatable situation.
How could this happen? Have you encountered a similar situation before?
Requesting your help and guidance
Thanks
- Jitsi Meet version: 8044
- Operating System: MacOs
- Browser / app version: Desktop app / 8044
I'm not aware of such an issue in recent times... any chance you could grab some logs?
mute-logs.txt
There are some console logs here.
@zeynepbasaranaksu claim
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.