11.0 Released cant upgrade warning.
Closed this issue · 36 comments
GreatHolyCow commented
Getting this after todays email from CrashPlan announcing 11.0 release.
jlesage commented
Yes, I'm working on this.
Skiptar commented
Thank you!
Skiptar commented
I'm sure the other day I was getting the usual "can't upgrade" warning, but now it isn't there. I haven't seen it disappear previously, but then I usually realise it late and am able to update immediately. Backups still seem to be running just fine.
CumpsD commented
For your update, from https://support.crashplan.com/hc/en-us/articles/13830076065293-CrashPlan-app-version-11-0-release-notes
Version 11.0 is temporarily unavailable
Due to reports of customer issues, we have temporarily pulled the CrashPlan app version 11.0 release. Version 10.4.1 is still available for download, and upgrades will resume as soon as we've verified the cause of the issues.
jlesage commented
Thanks for this! I have also seen issues on my side while testing the new version... happy to see that it was not my fault :)
axemanozh commented
Looks like 11.0.1 is available now for Windows and Mac but Linux is still on 10.4.1.
Interesting; hopefully there aren't a lot of significant under the hood changes for Jocelyn to fight through.
rrauenza commented
@jlesage -- I have my own docker container I'm using to test 11.0.1 and I'm finding lots of issues... Sometimes coredumps on startup if authentication is already established, but if it needs to be reestablished, I get hot spot errors and sometimes core dumps when trying to authenticate via GUI.
Are you having similar issues with 11.0.1 and your container?
jlesage commented
I'm currently working to integrate CP version 11.0.1. I will let you know of the results.
rrauenza commented
I'm currently working to integrate CP version 11.0.1. I will let you know of the results.
Thanks. For now I've downgraded my own solution back to 10.x. I've spoken a little with their support, but we haven't made any progress and were waiting for 11.0.1 since 11.0.0 was pulled -- but it seems to have the same issue.
I'm doing my container based on Ubuntu 22.04 which is explicitly supported by them. I've put the core dump in a debugger and saw a SIGABRT ... looked a little at strace, but haven't really found any other root cause.
I probably also ought to try Ubuntu 20 and maybe a redhat image... and maybe test on an actual VM with 22.04.
It will be helpful to know if you're having the same issues...
jlesage commented
I'm still seeing the crash with 11.0.1.
Since you saw the crash with 11.0.1 on Ubuntu, did you report it to their support?
rrauenza commented
Yes, I sent the, the stack trace, etc. No response yet.
uwalakab commented
When I do the following the image says the below console output, but it still has v10.4.1.19 in the GUI with the "wasn't able to upgrade" message. Am aware you're working on it, so many thanks. Only posted this as "FYI".
# docker pull jlesage/crashplan-pro
Using default tag: latest
latest: Pulling from jlesage/crashplan-pro
Digest: sha256:2c3f95edc657c0ade0ec1a2891ec30cdbb7e33b77e255fb9022017b579cd47c8
Status: Image is up to date for jlesage/crashplan-pro:latest
docker.io/jlesage/crashplan-pro:latest
# docker images
REPOSITORY TAG IMAGE ID CREATED SIZE
jlesage/crashplan-pro latest 1a56d5ddde09 2 weeks ago 474MB
rrauenza commented
@jlesage I'm installing an Unbuntu 22.04 VM. See if I can reproduce the issue there. If it doesn't maybe we can compare strace's or something from successful and unsuccessful
rrauenza commented
@jlesage I can confirm it works on Ubuntu 22.04 VM. So there is something unique about docker env... or dependencies.
an lsof shows these files open:
CrashPlan 26654 root mem REG 8,3 1741584 1049263 /crashplan/crashplan/nlib/libuaw.so
CrashPlan 26654 root mem REG 8,3 1306280 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
CrashPlan 26654 root mem REG 8,3 404532 1049270 /crashplan/crashplan/nlib/libleveldb.so
CrashPlan 26654 root mem REG 8,3 13060 1049264 /crashplan/crashplan/nlib/libc42archive64.so
CrashPlan 26654 root mem REG 8,3 559336 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
CrashPlan 26654 root mem REG 8,3 285544 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
CrashPlan 26654 root mem REG 8,3 266632 1049256 /crashplan/crashplan/nlib/libnspr4.so
CrashPlan 26654 root mem REG 8,3 17952 1049255 /crashplan/crashplan/nlib/libplds4.so
CrashPlan 26654 root mem REG 8,3 22264 1049267 /crashplan/crashplan/nlib/libplc4.so
CrashPlan 26654 root mem REG 8,3 210072 1049257 /crashplan/crashplan/nlib/libnssutil3.so
CrashPlan 26654 root mem REG 8,3 1294760 1049262 /crashplan/crashplan/nlib/libnss3.so
CrashPlan 26654 root mem REG 8,3 381872 1049266 /crashplan/crashplan/nlib/libssl3.so
CrashPlan 26654 root mem REG 8,3 184288 1049252 /crashplan/crashplan/nlib/libsmime3.so
CrashPlan 26654 root mem REG 8,3 322528 1049259 /crashplan/crashplan/nlib/libjss4.so
CrashPlan 26654 root mem REG 8,3 324696 1049689 /crashplan/crashplan/jre/lib/libsunec.so
CrashPlan 26654 root mem REG 8,3 33672 1049697 /crashplan/crashplan/jre/lib/libmanagement_ext.so
CrashPlan 26654 root mem REG 8,3 25808 1049676 /crashplan/crashplan/jre/lib/libmanagement.so
CrashPlan 26654 root mem REG 8,3 1358520 421165 /usr/lib/x86_64-linux-gnu/libsqlite3.so.0.8.6
CrashPlan 26654 root mem REG 8,3 106288 1049681 /crashplan/crashplan/jre/lib/libnet.so
CrashPlan 26654 root mem REG 8,3 87272 1049677 /crashplan/crashplan/jre/lib/libnio.so
CrashPlan 26654 root mem REG 8,3 14575936 403818 /usr/lib/locale/locale-archive
CrashPlan 26654 root mem REG 8,3 26918435 1049670 /crashplan/crashplan/jre/lib/modules
CrashPlan 26654 root mem REG 8,3 41936 1049694 /crashplan/crashplan/jre/lib/libzip.so
CrashPlan 26654 root mem REG 8,3 140528 1049698 /crashplan/crashplan/jre/lib/libjimage.so
CrashPlan 26654 root mem REG 8,3 47472 420756 /usr/lib/x86_64-linux-gnu/libmd.so.0.0.5
CrashPlan 26654 root mem REG 8,3 89096 420090 /usr/lib/x86_64-linux-gnu/libbsd.so.0.11.5
CrashPlan 26654 root mem REG 8,3 210992 1049700 /crashplan/crashplan/jre/lib/libjava.so
CrashPlan 26654 root mem REG 8,3 26800 419808 /usr/lib/x86_64-linux-gnu/libXdmcp.so.6.0.0
CrashPlan 26654 root mem REG 8,3 166504 421412 /usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0
CrashPlan 26654 root mem REG 8,3 65400 1049667 /crashplan/crashplan/jre/lib/libverify.so
CrashPlan 26654 root mem REG 8,3 81640 419810 /usr/lib/x86_64-linux-gnu/libXext.so.6.4.0
CrashPlan 26654 root mem REG 8,3 2252096 421181 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.30
CrashPlan 26654 root mem REG 8,3 18720 419797 /usr/lib/x86_64-linux-gnu/libXau.so.6.0.0
CrashPlan 26654 root mem REG 8,3 14680 419832 /usr/lib/x86_64-linux-gnu/libXss.so.1.0.0
CrashPlan 26654 root mem REG 8,3 18664 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
CrashPlan 26654 root mem REG 8,3 108936 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
CrashPlan 26654 root mem REG 8,3 940560 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
CrashPlan 26654 root mem REG 8,3 24408472 1049673 /crashplan/crashplan/jre/lib/server/libjvm.so
CrashPlan 26654 root mem REG 8,3 14664 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
CrashPlan 26654 root mem REG 8,3 21448 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
CrashPlan 26654 root mem REG 8,3 2216304 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
CrashPlan 26654 root mem REG 8,3 14432 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
CrashPlan 26654 root mem REG 8,3 125488 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
CrashPlan 26654 root mem REG 8,3 240936 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
CrashPlan 26654 root 3r REG 8,3 26918435 1049670 /crashplan/crashplan/jre/lib/modules
CrashPlan 26654 root 4r REG 8,3 2925205 1049457 /crashplan/crashplan/lib/com.backup42.desktop.jar
CrashPlan 26654 root 5r REG 8,3 17536 1049409 /crashplan/crashplan/lib/annotations-13.0.jar
CrashPlan 26654 root 6r REG 8,3 4467 1049402 /crashplan/crashplan/lib/aopalliance-1.0.jar
CrashPlan 26654 root 7r REG 8,3 3781753 1049474 /crashplan/crashplan/lib/bc-fips-1.0.2.3.jar
CrashPlan 26654 root 8r REG 8,3 876753 1049448 /crashplan/crashplan/lib/bcpkix-fips-1.0.7.jar
CrashPlan 26654 root 9r REG 8,3 3722826 1049376 /crashplan/crashplan/lib/byte-buddy-1.12.1.jar
CrashPlan 26654 root 10r REG 8,3 252340 1049412 /crashplan/crashplan/lib/byte-buddy-agent-1.12.1.jar
CrashPlan 26654 root 11r REG 8,3 159248 1049443 /crashplan/crashplan/lib/c42-agent-restoretool-1.3.0.39.jar
CrashPlan 26654 root 12r REG 8,3 42472 1049463 /crashplan/crashplan/lib/c42-crypto-api-15.2.11.jar
CrashPlan 26654 root 13r REG 8,3 2123 1049493 /crashplan/crashplan/lib/c42-crypto-hashes-15.2.11.jar
CrashPlan 26654 root 14r REG 8,3 186717 1049373 /crashplan/crashplan/lib/c42-crypto-impl-15.2.11.jar
CrashPlan 26654 root 15r REG 8,3 261 1049482 /crashplan/crashplan/lib/c42-crypto-native-15.2.11.jar
CrashPlan 26654 root 16r REG 8,3 15759 1049418 /crashplan/crashplan/lib/c42-crypto-shared-15.2.11.jar
CrashPlan 26654 root 17r REG 8,3 90679 1049478 /crashplan/crashplan/lib/c42-lib-properties-8.0.3.jar
CrashPlan 26654 root 18r REG 8,3 73602 1049438 /crashplan/crashplan/lib/c42-shared-engine-release_5.2.1_4ec424d8cf2d.jar
CrashPlan 26654 root 19r REG 8,3 4008 1049431 /crashplan/crashplan/lib/c42_client_acl_mapper-1.1.1.jar
CrashPlan 26654 root 20r REG 8,3 414326 1049392 /crashplan/crashplan/lib/c42_protolib_client-1.12.3.20220425-jar.jar
CrashPlan 26654 root 21r REG 8,3 20302 1049432 /crashplan/crashplan/lib/c42_protolib_control-1.0.2.20170510-jar.jar
CrashPlan 26654 root 22r REG 8,3 3359935 1049458 /crashplan/crashplan/lib/c42_protolib_shared-7.4.1.20220721-jar.jar
CrashPlan 26654 root 23r REG 8,3 16845 1049420 /crashplan/crashplan/lib/c42_protolib_shared_archive-0.0.1+PL-58061.1-jar.jar
CrashPlan 26654 root 24r REG 8,3 208835 1049425 /crashplan/crashplan/lib/checker-qual-3.12.0.jar
CrashPlan 26654 root 25r REG 8,3 592296 1049454 /crashplan/crashplan/lib/code42-protobuf-java-2.7.0.jar
CrashPlan 26654 root 26r REG 8,3 246918 1049389 /crashplan/crashplan/lib/commons-beanutils-1.9.4.jar
CrashPlan 26654 root 27r REG 8,3 353793 1049460 /crashplan/crashplan/lib/commons-codec-1.15.jar
CrashPlan 26654 root 28r REG 8,3 588337 1049411 /crashplan/crashplan/lib/commons-collections-3.2.2.jar
CrashPlan 26654 root 29r REG 8,3 751914 1049467 /crashplan/crashplan/lib/commons-collections4-4.4.jar
CrashPlan 26654 root 30r REG 8,3 327135 1049447 /crashplan/crashplan/lib/commons-io-2.11.0.jar
CrashPlan 26654 root 31r REG 8,3 587402 1049483 /crashplan/crashplan/lib/commons-lang3-3.12.0.jar
CrashPlan 26654 root 32r REG 8,3 61829 1049384 /crashplan/crashplan/lib/commons-logging-1.2.jar
CrashPlan 26654 root 33r REG 8,3 238400 1049401 /crashplan/crashplan/lib/commons-text-1.10.0.jar
CrashPlan 26654 root 34r REG 8,3 235092 1049408 /crashplan/crashplan/lib/core-telemetry-domain-1.32.0.jar
CrashPlan 26654 root 35r REG 8,3 45080 1049477 /crashplan/crashplan/lib/cpg-base-client-60.0.0.jar
CrashPlan 26654 root 36r REG 8,3 1226079 1049445 /crashplan/crashplan/lib/cpg-base-shared-60.0.0.jar
CrashPlan 26654 root 37r REG 8,3 490962 1049497 /crashplan/crashplan/lib/cpg-common-23.0.0.jar
CrashPlan 26654 root 38r REG 8,3 782787 1049365 /crashplan/crashplan/lib/cpg-engine-client-69.0.0.jar
CrashPlan 26654 root 39r REG 8,3 1001444 1049471 /crashplan/crashplan/lib/cpg-engine-shared-69.0.0.jar
CrashPlan 26654 root 40r REG 8,3 631324 1049462 /crashplan/crashplan/lib/cpg-messaging-11.0.1.jar
CrashPlan 26654 root 41r REG 8,3 1605573 1049399 /crashplan/crashplan/lib/customer-directory-impl-kotlin-6.0.0.jar
CrashPlan 26654 root 42r REG 8,3 1425072 1049391 /crashplan/crashplan/lib/customer-directory-kotlin-6.0.0.jar
CrashPlan 26654 root 43r REG 8,3 66191 1049492 /crashplan/crashplan/lib/delight-nashorn-sandbox-0.2.5.jar
CrashPlan 26654 root 44r REG 8,3 15979 1049484 /crashplan/crashplan/lib/error_prone_annotations-2.11.0.jar
CrashPlan 26654 root 45r REG 8,3 86487 1049424 /crashplan/crashplan/lib/ezmorph-1.0.6.jar
CrashPlan 26654 root 46r REG 8,3 4617 1049386 /crashplan/crashplan/lib/failureaccess-1.0.1.jar
CrashPlan 26654 root 47r REG 8,3 283367 1049403 /crashplan/crashplan/lib/gson-2.10.1.jar
CrashPlan 26654 root 48r REG 8,3 2959479 1049388 /crashplan/crashplan/lib/guava-31.1-jre.jar
CrashPlan 26654 root 49r REG 8,3 777563 1049433 /crashplan/crashplan/lib/guice-5.1.0.jar
CrashPlan 26654 root 50r REG 8,3 6106 1049406 /crashplan/crashplan/lib/guice-multibindings-4.2.2.jar
CrashPlan 26654 root 51r REG 8,3 41675 1049475 /crashplan/crashplan/lib/guice-throwingproviders-5.1.0.jar
CrashPlan 26654 root 52r REG 8,3 780321 1049494 /crashplan/crashplan/lib/httpclient-4.5.13.jar
CrashPlan 26654 root 53r REG 8,3 326724 1049489 /crashplan/crashplan/lib/httpcore-4.4.4.jar
CrashPlan 26654 root 54r REG 8,3 41790 1049444 /crashplan/crashplan/lib/httpmime-4.5.13.jar
CrashPlan 26654 root 55r REG 8,3 8781 1049440 /crashplan/crashplan/lib/j2objc-annotations-1.3.jar
CrashPlan 26654 root 56r REG 8,3 76090 1049473 /crashplan/crashplan/lib/jackson-annotations-2.14.1.jar
CrashPlan 26654 root 57r REG 8,3 459267 1049427 /crashplan/crashplan/lib/jackson-core-2.14.1.jar
CrashPlan 26654 root 58r REG 8,3 1614940 1049423 /crashplan/crashplan/lib/jackson-databind-2.14.1.jar
CrashPlan 26654 root 59r REG 8,3 63996 1049501 /crashplan/crashplan/lib/jackson-dataformat-cbor-2.14.1.jar
CrashPlan 26654 root 60r REG 8,3 104439 1049364 /crashplan/crashplan/lib/jackson-dataformat-csv-2.14.1.jar
CrashPlan 26654 root 61r REG 8,3 88139 1049437 /crashplan/crashplan/lib/jackson-datatype-guava-2.14.1.jar
CrashPlan 26654 root 62r REG 8,3 35225 1049362 /crashplan/crashplan/lib/jackson-datatype-jdk8-2.14.1.jar
CrashPlan 26654 root 63r REG 8,3 79999 1049456 /crashplan/crashplan/lib/jackson-datatype-joda-2.14.1.jar
CrashPlan 26654 root 64r REG 8,3 122017 1049495 /crashplan/crashplan/lib/jackson-datatype-jsr310-2.14.1.jar
CrashPlan 26654 root 65r REG 8,3 36826 1049481 /crashplan/crashplan/lib/jackson-module-jaxb-annotations-2.14.1.jar
CrashPlan 26654 root 66r REG 8,3 147059 1049491 /crashplan/crashplan/lib/jackson-module-kotlin-2.14.1.jar
CrashPlan 26654 root 67r REG 8,3 65690 1049379 /crashplan/crashplan/lib/jakarta.activation-1.2.1.jar
CrashPlan 26654 root 68r REG 8,3 46613 1049378 /crashplan/crashplan/lib/jakarta.activation-api-1.2.2.jar
CrashPlan 26654 root 69r REG 8,3 25058 1049426 /crashplan/crashplan/lib/jakarta.annotation-api-1.3.5.jar
CrashPlan 26654 root 70r REG 8,3 18140 1049459 /crashplan/crashplan/lib/jakarta.inject-2.6.1.jar
CrashPlan 26654 root 71r REG 8,3 670100 1049398 /crashplan/crashplan/lib/jakarta.mail-1.6.5.jar
CrashPlan 26654 root 72r REG 8,3 140376 1049480 /crashplan/crashplan/lib/jakarta.ws.rs-api-2.1.6.jar
CrashPlan 26654 root 73r REG 8,3 115638 1049407 /crashplan/crashplan/lib/jakarta.xml.bind-api-2.3.3.jar
CrashPlan 26654 root 74r REG 8,3 782535 1049372 /crashplan/crashplan/lib/javassist-3.26.0-GA.jar
CrashPlan 26654 root 75r REG 8,3 26586 1049453 /crashplan/crashplan/lib/javax.annotation-api-1.3.2.jar
CrashPlan 26654 root 76r REG 8,3 2497 1049502 /crashplan/crashplan/lib/javax.inject-1.jar
CrashPlan 26654 root 77r REG 8,3 95505 1049382 /crashplan/crashplan/lib/javax.servlet-api-4.0.1.jar
CrashPlan 26654 root 78r REG 8,3 126898 1049429 /crashplan/crashplan/lib/javax.ws.rs-api-2.1.1.jar
CrashPlan 26654 root 79r REG 8,3 4722 1049387 /crashplan/crashplan/lib/jcip-annotations-1.0-1.jar
CrashPlan 26654 root 80r REG 8,3 252020 1049400 /crashplan/crashplan/lib/jctools-core-2.1.2.jar
CrashPlan 26654 root 81r REG 8,3 1185133 1049374 /crashplan/crashplan/lib/jersey-common-2.34.jar
CrashPlan 26654 root 82r REG 8,3 25380 1049413 /crashplan/crashplan/lib/jetty-continuation-9.4.48.v20220622.jar
CrashPlan 26654 root 83r REG 8,3 234754 1049472 /crashplan/crashplan/lib/jetty-http-9.4.48.v20220622.jar
CrashPlan 26654 root 84r REG 8,3 183018 1049434 /crashplan/crashplan/lib/jetty-io-9.4.48.v20220622.jar
CrashPlan 26654 root 85r REG 8,3 118511 1049476 /crashplan/crashplan/lib/jetty-security-9.4.48.v20220622.jar
CrashPlan 26654 root 86r REG 8,3 732200 1049370 /crashplan/crashplan/lib/jetty-server-9.4.48.v20220622.jar
CrashPlan 26654 root 87r REG 8,3 146081 1049452 /crashplan/crashplan/lib/jetty-servlet-9.4.48.v20220622.jar
CrashPlan 26654 root 88r REG 8,3 107557 1049449 /crashplan/crashplan/lib/jetty-servlets-9.4.48.v20220622.jar
CrashPlan 26654 root 89r REG 8,3 582975 1049451 /crashplan/crashplan/lib/jetty-util-9.4.48.v20220622.jar
CrashPlan 26654 root 90r REG 8,3 66654 1049410 /crashplan/crashplan/lib/jetty-util-ajax-9.4.48.v20220622.jar
CrashPlan 26654 root 91r REG 8,3 22939 1049469 /crashplan/crashplan/lib/jmail-1.4.1.jar
CrashPlan 26654 root 92r REG 8,3 1866196 1049450 /crashplan/crashplan/lib/jna-5.12.1.jar
CrashPlan 26654 root 93r REG 8,3 1356627 1049404 /crashplan/crashplan/lib/jna-platform-5.12.1.jar
CrashPlan 26654 root 94r REG 8,3 644257 1049395 /crashplan/crashplan/lib/joda-time-2.10.14.jar
CrashPlan 26654 root 95r REG 8,3 1173726 1049363 /crashplan/crashplan/lib/js-beautify-1.9.0.jar
CrashPlan 26654 root 96r REG 8,3 159123 1049466 /crashplan/crashplan/lib/json-lib-2.4-JDK15.jar
CrashPlan 26654 root 97r REG 8,3 19936 1049499 /crashplan/crashplan/lib/jsr305-3.0.2.jar
CrashPlan 26654 root 98r REG 8,3 1105156 1049405 /crashplan/crashplan/lib/jss4-4.6.2-116.jar
CrashPlan 26654 root 99r REG 8,3 3135543 1049470 /crashplan/crashplan/lib/kotlin-reflect-1.7.22.jar
CrashPlan 26654 root 100r REG 8,3 1636558 1049430 /crashplan/crashplan/lib/kotlin-stdlib-1.8.0.jar
CrashPlan 26654 root 101r REG 8,3 217441 1049468 /crashplan/crashplan/lib/kotlin-stdlib-common-1.8.0.jar
CrashPlan 26654 root 102r REG 8,3 963 1049435 /crashplan/crashplan/lib/kotlin-stdlib-jdk7-1.8.0.jar
CrashPlan 26654 root 103r REG 8,3 968 1049377 /crashplan/crashplan/lib/kotlin-stdlib-jdk8-1.8.0.jar
CrashPlan 26654 root 104r REG 8,3 26113 1049464 /crashplan/crashplan/lib/lib-1.2.1.jar
CrashPlan 26654 root 105r REG 8,3 55400 1049367 /crashplan/crashplan/lib/lib_logging-2.2.9.jar
CrashPlan 26654 root 106r REG 8,3 2199 1049485 /crashplan/crashplan/lib/listenablefuture-9999.0-empty-to-avoid-conflict-with-guava.jar
CrashPlan 26654 root 107r REG 8,3 317566 1049381 /crashplan/crashplan/lib/log4j-api-2.19.0.jar
CrashPlan 26654 root 108r REG 8,3 1864386 1049486 /crashplan/crashplan/lib/log4j-core-2.19.0.jar
CrashPlan 26654 root 109r REG 8,3 85448 1049455 /crashplan/crashplan/lib/metrics-core-3.0.2.jar
CrashPlan 26654 root 110r REG 8,3 670719 1049380 /crashplan/crashplan/lib/mockito-core-4.1.0.jar
CrashPlan 26654 root 111r REG 8,3 305018 1049366 /crashplan/crashplan/lib/netty-buffer-4.1.87.Final.jar
CrashPlan 26654 root 112r REG 8,3 348147 1049487 /crashplan/crashplan/lib/netty-codec-4.1.87.Final.jar
CrashPlan 26654 root 113r REG 8,3 37774 1049439 /crashplan/crashplan/lib/netty-codec-haproxy-4.1.87.Final.jar
CrashPlan 26654 root 114r REG 8,3 651047 1049490 /crashplan/crashplan/lib/netty-codec-http-4.1.87.Final.jar
CrashPlan 26654 root 115r REG 8,3 120707 1049421 /crashplan/crashplan/lib/netty-codec-socks-4.1.87.Final.jar
CrashPlan 26654 root 116r REG 8,3 656419 1049441 /crashplan/crashplan/lib/netty-common-4.1.87.Final.jar
CrashPlan 26654 root 117r REG 8,3 542535 1049375 /crashplan/crashplan/lib/netty-handler-4.1.87.Final.jar
CrashPlan 26654 root 118r REG 8,3 25412 1049383 /crashplan/crashplan/lib/netty-handler-proxy-4.1.87.Final.jar
CrashPlan 26654 root 119r REG 8,3 37788 1049368 /crashplan/crashplan/lib/netty-resolver-4.1.87.Final.jar
CrashPlan 26654 root 120r REG 8,3 488388 1049396 /crashplan/crashplan/lib/netty-transport-4.1.87.Final.jar
CrashPlan 26654 root 121r REG 8,3 43699 1049498 /crashplan/crashplan/lib/netty-transport-native-unix-common-4.1.87.Final.jar
CrashPlan 26654 root 122r REG 8,3 678728 1049446 /crashplan/crashplan/lib/nimbus-jose-jwt-9.22.jar
CrashPlan 26654 root 123r REG 8,3 49414 1049461 /crashplan/crashplan/lib/objenesis-3.2.jar
CrashPlan 26654 root 124r REG 8,3 213787 1049417 /crashplan/crashplan/lib/opencsv-5.2.jar
CrashPlan 26654 root 125r REG 8,3 19479 1049371 /crashplan/crashplan/lib/osgi-resource-locator-1.0.3.jar
CrashPlan 26654 root 126r REG 8,3 879658 1049385 /crashplan/crashplan/lib/oshi-core-5.8.4.jar
CrashPlan 26654 root 127r REG 8,3 241704 1049416 /crashplan/crashplan/lib/owasp-java-html-sanitizer-20220608.1.jar
CrashPlan 26654 root 128r REG 8,3 128197 1049436 /crashplan/crashplan/lib/passay-1.6.1.jar
CrashPlan 26654 root 129r REG 8,3 6609 1049397 /crashplan/crashplan/lib/permissions-5.4.3.jar
CrashPlan 26654 root 130r REG 8,3 330909 1049394 /crashplan/crashplan/lib/poprun-4.4.2.jar
CrashPlan 26654 root 131r REG 8,3 740055 1049390 /crashplan/crashplan/lib/poprun-kotlin-5.0.0.jar
CrashPlan 26654 root 132r REG 8,3 105848 1049500 /crashplan/crashplan/lib/reflections-0.9.12.jar
CrashPlan 26654 root 133r REG 8,3 41125 1049428 /crashplan/crashplan/lib/slf4j-api-1.7.36.jar
CrashPlan 26654 root 134r REG 8,3 4020 1049369 /crashplan/crashplan/lib/slf4j-nop-1.7.32.jar
CrashPlan 26654 root 135r REG 8,3 15204 1049361 /crashplan/crashplan/lib/spotbugs-annotations-4.7.3.jar
CrashPlan 26654 root 136r REG 8,3 9755890 1049488 /crashplan/crashplan/lib/sqlite-jdbc-3.36.0.3.jar
CrashPlan 26654 root 137r REG 8,3 2120 1049442 /crashplan/crashplan/lib/telemetry-guice-1.32.0.jar
CrashPlan 26654 root 138r REG 8,3 10498 1049414 /crashplan/crashplan/lib/telemetry-poprun-1.2.0-pre.6.jar
CrashPlan 26654 root 139r REG 8,3 78478 1049393 /crashplan/crashplan/lib/telemetry-publisher-1.32.0.jar
CrashPlan 26654 root 140r REG 8,3 2523218 1049415 /crashplan/crashplan/lib/trove4j-3.0.3.jar
CrashPlan 26654 root 141r REG 8,3 52173 1049422 /crashplan/crashplan/lib/websocket-api-9.4.48.v20220622.jar
CrashPlan 26654 root 142r REG 8,3 214632 1049419 /crashplan/crashplan/lib/websocket-common-9.4.48.v20220622.jar
CrashPlan 26654 root 143r REG 8,3 45510 1049465 /crashplan/crashplan/lib/websocket-server-9.4.48.v20220622.jar
CrashPlan 26654 root 144r REG 8,3 30315 1049479 /crashplan/crashplan/lib/websocket-servlet-9.4.48.v20220622.jar
One file missing in my docker env is libnss_mdns4_minimal.so.2 and crashplan has that open.. I do have other libnss files, though.
This is provided in
rich@unbuntu22:~/crashplan-install$ apt-file find libnss_mdns4_minimal
libnss-mdns: /lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
edit : adding this didn’t seem to help.
rrauenza commented
I took my ubuntu VM and listed every package installed where it worked, and then applied it to my docker image....
Still crashes with a hotspot error at login.
edit: ugh, I tested this with 11.0.0, not 11.0.1
rrauenza commented
I noticed they are installing jdk 11.0.12 -- I think its openjdk.
It's 4 years old.
11.0.18 is at least one version that mentions docker fixes:
https://www.oracle.com/java/technologies/javase/11-0-18-relnotes.html
...should try swapping out jre.
edit: jre 19 won't work. There are some deprecated security things they are doing that was a warning, but now an error in jre 19.
uwalakab commented
Below is the OS Release running on the NAS
NAME="QTS"
VERSION="5.0.1 (20230112)"
ID=qts
PRETTY_NAME="QTS 5.0.1 (20230112)"
VERSION_ID="5.0.1"
It still comes back that the latest image for CrashPro from docker is the latest.
rrauenza commented
When I do the following the image says the below console output, but it still has v10.4.1.19 in the GUI with the "wasn't able to upgrade" message. Am aware you're working on it, so many thanks. Only posted this as "FYI".
Upgrades I believe are intentionally disabled in this docker image. Which is a good thing, because v11 doesn't work under docker currently.
rrauenza commented
@jlesage you might want to follow this Reddit: https://www.reddit.com/r/Crashplan/comments/11tfw78/they_borked_it_again_sigh/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
jlesage commented
@rrauenza, about the list of opened files by CrashPlan you provided from your VM setup: these are from the engine or the UI ? Could you provide the ones from the engine process ?
jlesage commented
Could you also share the output of /proc/<pid of engine>/maps ?
rrauenza commented
@rrauenza, about the list of opened files by CrashPlan you provided from your VM setup: these are from the engine or the UI ? Could you provide the ones from the engine process ?
Engine.
rrauenza commented
$ sudo cat /proc/26654/maps
[sudo] password for rich:
00400000-00408000 r-xp 00000000 08:03 1049277 /crashplan/crashplan/bin/CrashPlanService
00607000-00608000 r--p 00007000 08:03 1049277 /crashplan/crashplan/bin/CrashPlanService
00608000-00609000 rw-p 00008000 08:03 1049277 /crashplan/crashplan/bin/CrashPlanService
010ff000-02b70000 rw-p 00000000 00:00 0 [heap]
c3200000-c6c00000 rw-p 00000000 00:00 0
c6c00000-100000000 ---p 00000000 00:00 0
100000000-100bf2000 rw-p 00000000 00:00 0
100bf2000-140000000 ---p 00000000 00:00 0
7f098a9fe000-7f098aabe000 rw-p 00000000 00:00 0
7f098aabe000-7f098abfe000 ---p 00000000 00:00 0
7f098abfe000-7f098adfe000 rw-p 00000000 00:00 0
7f098adfe000-7f098affe000 rw-p 00000000 00:00 0
7f098affe000-7f098b002000 ---p 00000000 00:00 0
7f098b002000-7f098b2fe000 rw-p 00000000 00:00 0
7f098b2fe000-7f098b302000 ---p 00000000 00:00 0
7f098b302000-7f098b3fe000 rw-p 00000000 00:00 0
7f098b3fe000-7f098b402000 ---p 00000000 00:00 0
7f098b402000-7f098b4fe000 rw-p 00000000 00:00 0
7f098b4fe000-7f098b502000 ---p 00000000 00:00 0
7f098b502000-7f098b7fe000 rw-p 00000000 00:00 0
7f098b7fe000-7f098b9fe000 rw-p 00000000 00:00 0
7f098b9fe000-7f098b9ff000 ---p 00000000 00:00 0
7f098b9ff000-7f098ba00000 rw-p 00000000 00:00 0
7f098ba00000-7f098ba04000 ---p 00000000 00:00 0
7f098ba04000-7f098c1ff000 rw-p 00000000 00:00 0
7f098c1ff000-7f098c200000 ---p 00000000 00:00 0
7f098c200000-7f098c201000 rw-p 00000000 00:00 0
7f098c201000-7f098c205000 ---p 00000000 00:00 0
7f098c205000-7f098ca00000 rw-p 00000000 00:00 0
7f098ca00000-7f098ca04000 ---p 00000000 00:00 0
7f098ca04000-7f098cb00000 rw-p 00000000 00:00 0
7f098cb00000-7f098cb04000 ---p 00000000 00:00 0
7f098cb04000-7f098cc00000 rw-p 00000000 00:00 0
7f098cc00000-7f098cc04000 ---p 00000000 00:00 0
7f098cc04000-7f098cd00000 rw-p 00000000 00:00 0
7f098cd00000-7f098cd04000 ---p 00000000 00:00 0
7f098cd04000-7f098ce00000 rw-p 00000000 00:00 0
7f098ce00000-7f098ce04000 ---p 00000000 00:00 0
7f098ce04000-7f098cf00000 rw-p 00000000 00:00 0
7f098cf00000-7f098cf04000 ---p 00000000 00:00 0
7f098cf04000-7f098d000000 rw-p 00000000 00:00 0
7f098d000000-7f098d004000 ---p 00000000 00:00 0
7f098d004000-7f098d100000 rw-p 00000000 00:00 0
7f098d100000-7f098d104000 ---p 00000000 00:00 0
7f098d104000-7f098d200000 rw-p 00000000 00:00 0
7f098d200000-7f098d204000 ---p 00000000 00:00 0
7f098d204000-7f098d300000 rw-p 00000000 00:00 0
7f098d300000-7f098d304000 ---p 00000000 00:00 0
7f098d304000-7f098d400000 rw-p 00000000 00:00 0
7f098d400000-7f098d404000 ---p 00000000 00:00 0
7f098d404000-7f098d500000 rw-p 00000000 00:00 0
7f098d500000-7f098d504000 ---p 00000000 00:00 0
7f098d504000-7f098d600000 rw-p 00000000 00:00 0
7f098d600000-7f098d604000 ---p 00000000 00:00 0
7f098d604000-7f098d700000 rw-p 00000000 00:00 0
7f098d700000-7f098d704000 ---p 00000000 00:00 0
7f098d704000-7f098d800000 rw-p 00000000 00:00 0
7f098d800000-7f098d804000 ---p 00000000 00:00 0
7f098d804000-7f098d900000 rw-p 00000000 00:00 0
7f098d900000-7f098d904000 ---p 00000000 00:00 0
7f098d904000-7f098da00000 rw-p 00000000 00:00 0
7f098da00000-7f098da04000 ---p 00000000 00:00 0
7f098da04000-7f098db00000 rw-p 00000000 00:00 0
7f098db00000-7f098db04000 ---p 00000000 00:00 0
7f098db04000-7f098dc00000 rw-p 00000000 00:00 0
7f098dc00000-7f098dc04000 ---p 00000000 00:00 0
7f098dc04000-7f098dd00000 rw-p 00000000 00:00 0
7f098dd00000-7f098dd04000 ---p 00000000 00:00 0
7f098dd04000-7f098de00000 rw-p 00000000 00:00 0
7f098de00000-7f098de04000 ---p 00000000 00:00 0
7f098de04000-7f098df00000 rw-p 00000000 00:00 0
7f098df00000-7f098df04000 ---p 00000000 00:00 0
7f098df04000-7f098e000000 rw-p 00000000 00:00 0
7f098e000000-7f098e004000 ---p 00000000 00:00 0
7f098e004000-7f098e100000 rw-p 00000000 00:00 0
7f098e100000-7f098e104000 ---p 00000000 00:00 0
7f098e104000-7f098e200000 rw-p 00000000 00:00 0
7f098e200000-7f098e204000 ---p 00000000 00:00 0
7f098e204000-7f098e300000 rw-p 00000000 00:00 0
7f098e300000-7f098e304000 ---p 00000000 00:00 0
7f098e304000-7f098e400000 rw-p 00000000 00:00 0
7f098e400000-7f098e404000 ---p 00000000 00:00 0
7f098e404000-7f098e500000 rw-p 00000000 00:00 0
7f098e500000-7f098e504000 ---p 00000000 00:00 0
7f098e504000-7f098e600000 rw-p 00000000 00:00 0
7f098e600000-7f098e604000 ---p 00000000 00:00 0
7f098e604000-7f098e700000 rw-p 00000000 00:00 0
7f098e700000-7f098e704000 ---p 00000000 00:00 0
7f098e704000-7f098e800000 rw-p 00000000 00:00 0
7f098e800000-7f098e804000 ---p 00000000 00:00 0
7f098e804000-7f098e900000 rw-p 00000000 00:00 0
7f098e900000-7f098e904000 ---p 00000000 00:00 0
7f098e904000-7f098ea00000 rw-p 00000000 00:00 0
7f098ea00000-7f098ea04000 ---p 00000000 00:00 0
7f098ea04000-7f098eb00000 rw-p 00000000 00:00 0
7f098eb00000-7f098eb04000 ---p 00000000 00:00 0
7f098eb04000-7f098ec00000 rw-p 00000000 00:00 0
7f098ec00000-7f098ed42000 r-xp 00000000 08:03 1049263 /crashplan/crashplan/nlib/libuaw.so
7f098ed42000-7f098ef42000 ---p 00142000 08:03 1049263 /crashplan/crashplan/nlib/libuaw.so
7f098ef42000-7f098ef4a000 r--p 00142000 08:03 1049263 /crashplan/crashplan/nlib/libuaw.so
7f098ef4a000-7f098ef4c000 rw-p 0014a000 08:03 1049263 /crashplan/crashplan/nlib/libuaw.so
7f098ef4c000-7f098ef4f000 rw-p 00000000 00:00 0
7f098efbd000-7f098efd6000 r--p 00000000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098efd6000-7f098f062000 r-xp 00019000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098f062000-7f098f0f7000 r--p 000a5000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098f0f7000-7f098f0f8000 ---p 0013a000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098f0f8000-7f098f0f9000 r--p 0013a000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098f0f9000-7f098f0fd000 rw-p 0013b000 08:03 419793 /usr/lib/x86_64-linux-gnu/libX11.so.6.4.0
7f098f0fd000-7f098f2fd000 rw-p 00000000 00:00 0
7f098f2fd000-7f098f2fe000 ---p 00000000 00:00 0
7f098f2fe000-7f098fafe000 rw-p 00000000 00:00 0
7f098fafe000-7f098fb02000 ---p 00000000 00:00 0
7f098fb02000-7f098fdff000 rw-p 00000000 00:00 0
7f098fdff000-7f098fe03000 ---p 00000000 00:00 0
7f098fe03000-7f098feff000 rw-p 00000000 00:00 0
7f098feff000-7f098ff03000 ---p 00000000 00:00 0
7f098ff03000-7f098ffff000 rw-p 00000000 00:00 0
7f098ffff000-7f0990003000 ---p 00000000 00:00 0
7f0990003000-7f09900ff000 rw-p 00000000 00:00 0
7f09900ff000-7f0990103000 ---p 00000000 00:00 0
7f0990103000-7f09903ff000 rw-p 00000000 00:00 0
7f09903ff000-7f09905ff000 rw-p 00000000 00:00 0
7f09905ff000-7f09907ff000 rw-p 00000000 00:00 0
7f09907ff000-7f09909ff000 rw-p 00000000 00:00 0
7f09909ff000-7f0990bff000 rw-p 00000000 00:00 0
7f0990bff000-7f0990dff000 rw-p 00000000 00:00 0
7f0990dff000-7f0990e03000 ---p 00000000 00:00 0
7f0990e03000-7f09910ff000 rw-p 00000000 00:00 0
7f09910ff000-7f09912ff000 rw-p 00000000 00:00 0
7f09912ff000-7f0991500000 rw-p 00000000 00:00 0
7f0991500000-7f0991504000 ---p 00000000 00:00 0
7f0991504000-7f0991600000 rw-p 00000000 00:00 0
7f0991600000-7f0991604000 ---p 00000000 00:00 0
7f0991604000-7f0991700000 rw-p 00000000 00:00 0
7f0991700000-7f0991704000 ---p 00000000 00:00 0
7f0991704000-7f0991800000 rw-p 00000000 00:00 0
7f0991800000-7f0991804000 ---p 00000000 00:00 0
7f0991804000-7f0991b00000 rw-p 00000000 00:00 0
7f0991b00000-7f0991ce3000 rw-p 00000000 00:00 0
7f0991ce3000-7f0991d00000 ---p 00000000 00:00 0
7f0991d00000-7f0991f00000 rw-p 00000000 00:00 0
7f0991f00000-7f0991f04000 ---p 00000000 00:00 0
7f0991f04000-7f0992000000 rw-p 00000000 00:00 0
7f0992000000-7f0992004000 ---p 00000000 00:00 0
7f0992004000-7f0992100000 rw-p 00000000 00:00 0
7f0992100000-7f0992104000 ---p 00000000 00:00 0
7f0992104000-7f0992200000 rw-p 00000000 00:00 0
7f0992200000-7f0992204000 ---p 00000000 00:00 0
7f0992204000-7f0992300000 rw-p 00000000 00:00 0
7f0992300000-7f0992304000 ---p 00000000 00:00 0
7f0992304000-7f0992400000 rw-p 00000000 00:00 0
7f0992400000-7f0992404000 ---p 00000000 00:00 0
7f0992404000-7f0992500000 rw-p 00000000 00:00 0
7f0992500000-7f0992504000 ---p 00000000 00:00 0
7f0992504000-7f0992600000 rw-p 00000000 00:00 0
7f0992600000-7f0992604000 ---p 00000000 00:00 0
7f0992604000-7f0992700000 rw-p 00000000 00:00 0
7f0992700000-7f0992704000 ---p 00000000 00:00 0
7f0992704000-7f0992800000 rw-p 00000000 00:00 0
7f0992800000-7f0992804000 ---p 00000000 00:00 0
7f0992804000-7f0992900000 rw-p 00000000 00:00 0
7f0992900000-7f0992904000 ---p 00000000 00:00 0
7f0992904000-7f0992a00000 rw-p 00000000 00:00 0
7f0992a00000-7f0992a04000 ---p 00000000 00:00 0
7f0992a04000-7f0992b00000 rw-p 00000000 00:00 0
7f0992b00000-7f0992b04000 ---p 00000000 00:00 0
7f0992b04000-7f0992e00000 rw-p 00000000 00:00 0
7f0992e00000-7f0992e04000 ---p 00000000 00:00 0
7f0992e04000-7f0992f00000 rw-p 00000000 00:00 0
7f0992f00000-7f0992f04000 ---p 00000000 00:00 0
7f0992f04000-7f0993200000 rw-p 00000000 00:00 0
7f0993200000-7f0993400000 rw-p 00000000 00:00 0
7f0993400000-7f0993600000 rw-p 00000000 00:00 0
7f0993600000-7f0993800000 rw-p 00000000 00:00 0
7f0993800000-7f099384f000 r-xp 00000000 08:03 1049270 /crashplan/crashplan/nlib/libleveldb.so
7f099384f000-7f0993a4e000 ---p 0004f000 08:03 1049270 /crashplan/crashplan/nlib/libleveldb.so
7f0993a4e000-7f0993a50000 r--p 0004e000 08:03 1049270 /crashplan/crashplan/nlib/libleveldb.so
7f0993a50000-7f0993a51000 rw-p 00050000 08:03 1049270 /crashplan/crashplan/nlib/libleveldb.so
7f0993b00000-7f0993b04000 ---p 00000000 00:00 0
7f0993b04000-7f0993c00000 rw-p 00000000 00:00 0
7f0993c00000-7f0993c02000 r-xp 00000000 08:03 1049264 /crashplan/crashplan/nlib/libc42archive64.so
7f0993c02000-7f0993e01000 ---p 00002000 08:03 1049264 /crashplan/crashplan/nlib/libc42archive64.so
7f0993e01000-7f0993e02000 r--p 00001000 08:03 1049264 /crashplan/crashplan/nlib/libc42archive64.so
7f0993e02000-7f0993e03000 rw-p 00002000 08:03 1049264 /crashplan/crashplan/nlib/libc42archive64.so
7f0993f00000-7f0993f04000 ---p 00000000 00:00 0
7f0993f04000-7f0994000000 rw-p 00000000 00:00 0
7f0994000000-7f0994114000 rw-p 00000000 00:00 0
7f0994114000-7f0998000000 ---p 00000000 00:00 0
7f0998000000-7f0998200000 rw-p 00000000 00:00 0
7f0998200000-7f0998400000 rw-p 00000000 00:00 0
7f0998400000-7f0998600000 rw-p 00000000 00:00 0
7f0998600000-7f099861e000 r-xp 00000000 08:03 1049715 /crashplan/crashplan/conf/tmp/jna4483578193355982519.tmp (deleted)
7f099861e000-7f099881d000 ---p 0001e000 08:03 1049715 /crashplan/crashplan/conf/tmp/jna4483578193355982519.tmp (deleted)
7f099881d000-7f099881e000 rw-p 0001d000 08:03 1049715 /crashplan/crashplan/conf/tmp/jna4483578193355982519.tmp (deleted)
7f099881e000-7f099881f000 rw-p 00000000 00:00 0
7f0998900000-7f0998904000 ---p 00000000 00:00 0
7f0998904000-7f0998bf5000 rw-p 00000000 00:00 0
7f0998bf5000-7f0998c00000 ---p 00000000 00:00 0
7f0998c00000-7f0998e00000 rw-p 00000000 00:00 0
7f0998e00000-7f0999000000 rw-p 00000000 00:00 0
7f0999000000-7f0999200000 rw-p 00000000 00:00 0
7f0999200000-7f0999400000 rw-p 00000000 00:00 0
7f0999400000-7f0999483000 r-xp 00000000 08:03 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
7f0999483000-7f0999683000 ---p 00083000 08:03 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
7f0999683000-7f0999685000 r--p 00083000 08:03 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
7f0999685000-7f0999686000 rw-p 00085000 08:03 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
7f0999686000-7f099968a000 rw-p 00000000 00:00 0
7f099968a000-7f099968b000 rw-p 00088000 08:03 1049253 /crashplan/crashplan/nlib/libfreeblpriv3.so
7f0999700000-7f0999704000 ---p 00000000 00:00 0
7f0999704000-7f0999800000 rw-p 00000000 00:00 0
7f0999800000-7f0999840000 r-xp 00000000 08:03 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
7f0999840000-7f0999a40000 ---p 00040000 08:03 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
7f0999a40000-7f0999a41000 r--p 00040000 08:03 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
7f0999a41000-7f0999a42000 rw-p 00041000 08:03 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
7f0999a42000-7f0999a44000 rw-p 00044000 08:03 1049251 /crashplan/crashplan/nlib/libsoftokn3.so
7f0999b00000-7f0999b04000 ---p 00000000 00:00 0
7f0999b04000-7f0999c00000 rw-p 00000000 00:00 0
7f0999c00000-7f0999c3a000 r-xp 00000000 08:03 1049256 /crashplan/crashplan/nlib/libnspr4.so
7f0999c3a000-7f0999e39000 ---p 0003a000 08:03 1049256 /crashplan/crashplan/nlib/libnspr4.so
7f0999e39000-7f0999e3a000 r--p 00039000 08:03 1049256 /crashplan/crashplan/nlib/libnspr4.so
7f0999e3a000-7f0999e3c000 rw-p 0003a000 08:03 1049256 /crashplan/crashplan/nlib/libnspr4.so
7f0999e3c000-7f0999e3e000 rw-p 00000000 00:00 0
7f0999e3e000-7f0999e42000 rw-p 0003e000 08:03 1049256 /crashplan/crashplan/nlib/libnspr4.so
7f0999f00000-7f0999f04000 ---p 00000000 00:00 0
7f0999f04000-7f099a000000 rw-p 00000000 00:00 0
7f099a000000-7f099a003000 r-xp 00000000 08:03 1049255 /crashplan/crashplan/nlib/libplds4.so
7f099a003000-7f099a202000 ---p 00003000 08:03 1049255 /crashplan/crashplan/nlib/libplds4.so
7f099a202000-7f099a203000 r--p 00002000 08:03 1049255 /crashplan/crashplan/nlib/libplds4.so
7f099a203000-7f099a205000 rw-p 00003000 08:03 1049255 /crashplan/crashplan/nlib/libplds4.so
7f099a300000-7f099a304000 ---p 00000000 00:00 0
7f099a304000-7f099a400000 rw-p 00000000 00:00 0
7f099a400000-7f099a404000 r-xp 00000000 08:03 1049267 /crashplan/crashplan/nlib/libplc4.so
7f099a404000-7f099a603000 ---p 00004000 08:03 1049267 /crashplan/crashplan/nlib/libplc4.so
7f099a603000-7f099a604000 r--p 00003000 08:03 1049267 /crashplan/crashplan/nlib/libplc4.so
7f099a604000-7f099a606000 rw-p 00004000 08:03 1049267 /crashplan/crashplan/nlib/libplc4.so
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7f09ee436000-7f09ee437000 r--p 00000000 08:03 419832 /usr/lib/x86_64-linux-gnu/libXss.so.1.0.0
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7f09ee43a000-7f09ee43b000 rw-p 00003000 08:03 419832 /usr/lib/x86_64-linux-gnu/libXss.so.1.0.0
7f09ee43b000-7f09ee43c000 r--p 00000000 08:03 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
7f09ee43c000-7f09ee43e000 r-xp 00001000 08:03 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
7f09ee43e000-7f09ee43f000 r--p 00003000 08:03 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
7f09ee43f000-7f09ee440000 r--p 00003000 08:03 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
7f09ee440000-7f09ee441000 rw-p 00004000 08:03 420874 /usr/lib/x86_64-linux-gnu/libnss_mdns4_minimal.so.2
7f09ee441000-7f09ee4fd000 rw-p 00000000 00:00 0
7f09ee4fd000-7f09ee4ff000 r--p 00000000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee4ff000-7f09ee510000 r-xp 00002000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee510000-7f09ee516000 r--p 00013000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee516000-7f09ee517000 ---p 00019000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee517000-7f09ee518000 r--p 00019000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee518000-7f09ee519000 rw-p 0001a000 08:03 421448 /usr/lib/x86_64-linux-gnu/libz.so.1.2.11
7f09ee519000-7f09ee527000 r--p 00000000 08:03 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
7f09ee527000-7f09ee5a3000 r-xp 0000e000 08:03 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
7f09ee5a3000-7f09ee5fe000 r--p 0008a000 08:03 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
7f09ee5fe000-7f09ee5ff000 r--p 000e4000 08:03 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
7f09ee5ff000-7f09ee600000 rw-p 000e5000 08:03 420745 /usr/lib/x86_64-linux-gnu/libm.so.6
7f09ee600000-7f09ef87c000 r-xp 00000000 08:03 1049673 /crashplan/crashplan/jre/lib/server/libjvm.so
7f09ef87c000-7f09efa7c000 ---p 0127c000 08:03 1049673 /crashplan/crashplan/jre/lib/server/libjvm.so
7f09efa7c000-7f09efb41000 r--p 0127c000 08:03 1049673 /crashplan/crashplan/jre/lib/server/libjvm.so
7f09efb41000-7f09efb7c000 rw-p 01341000 08:03 1049673 /crashplan/crashplan/jre/lib/server/libjvm.so
7f09efb7c000-7f09efbd3000 rw-p 00000000 00:00 0
7f09efbe4000-7f09efbe9000 rw-p 00000000 00:00 0
7f09efbe9000-7f09efbf0000 ---p 00000000 00:00 0
7f09efbf0000-7f09efbf1000 r--p 00000000 08:03 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
7f09efbf1000-7f09efbf2000 r-xp 00001000 08:03 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
7f09efbf2000-7f09efbf3000 r--p 00002000 08:03 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
7f09efbf3000-7f09efbf4000 r--p 00002000 08:03 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
7f09efbf4000-7f09efbf5000 rw-p 00003000 08:03 421070 /usr/lib/x86_64-linux-gnu/librt.so.1
7f09efbf5000-7f09efbf9000 rw-p 00000000 00:00 0
7f09efbf9000-7f09efbfa000 r--p 00000000 08:03 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
7f09efbfa000-7f09efbfb000 r-xp 00001000 08:03 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
7f09efbfb000-7f09efbfc000 r--p 00002000 08:03 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
7f09efbfc000-7f09efbfd000 r--p 00002000 08:03 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
7f09efbfd000-7f09efbfe000 rw-p 00003000 08:03 421014 /usr/lib/x86_64-linux-gnu/libpthread.so.0
7f09efbfe000-7f09efc00000 rw-p 00000000 00:00 0
7f09efc00000-7f09efc28000 r--p 00000000 08:03 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
7f09efc28000-7f09efdbd000 r-xp 00028000 08:03 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
7f09efdbd000-7f09efe15000 r--p 001bd000 08:03 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
7f09efe15000-7f09efe19000 r--p 00214000 08:03 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
7f09efe19000-7f09efe1b000 rw-p 00218000 08:03 420094 /usr/lib/x86_64-linux-gnu/libc.so.6
7f09efe1b000-7f09efe28000 rw-p 00000000 00:00 0
7f09efe29000-7f09efe2a000 r--p 00000000 08:03 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
7f09efe2a000-7f09efe2b000 r-xp 00001000 08:03 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
7f09efe2b000-7f09efe2c000 r--p 00002000 08:03 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
7f09efe2c000-7f09efe2d000 r--p 00002000 08:03 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
7f09efe2d000-7f09efe2e000 rw-p 00003000 08:03 420236 /usr/lib/x86_64-linux-gnu/libdl.so.2
7f09efe2e000-7f09efe31000 r--p 00000000 08:03 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
7f09efe31000-7f09efe48000 r-xp 00003000 08:03 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
7f09efe48000-7f09efe4c000 r--p 0001a000 08:03 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
7f09efe4c000-7f09efe4d000 r--p 0001d000 08:03 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
7f09efe4d000-7f09efe4e000 rw-p 0001e000 08:03 420393 /usr/lib/x86_64-linux-gnu/libgcc_s.so.1
7f09efe4e000-7f09efe50000 rw-p 00000000 00:00 0
7f09efe50000-7f09efe51000 r-xp 00000000 08:03 1049716 /tmp/fThbEy (deleted)
7f09efe51000-7f09efe52000 rw-p 00000000 00:00 0
7f09efe52000-7f09efe5a000 rw-s 00000000 08:03 1049708 /tmp/hsperfdata_root/26654
7f09efe5a000-7f09efe5b000 ---p 00000000 00:00 0
7f09efe5b000-7f09efe5c000 r--p 00000000 00:00 0
7f09efe5c000-7f09efe5e000 rw-p 00000000 00:00 0
7f09efe5e000-7f09efe60000 r--p 00000000 08:03 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
7f09efe60000-7f09efe8a000 r-xp 00002000 08:03 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
7f09efe8a000-7f09efe95000 r--p 0002c000 08:03 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
7f09efe95000-7f09efe96000 r--p 00000000 00:00 0
7f09efe96000-7f09efe98000 r--p 00037000 08:03 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
7f09efe98000-7f09efe9a000 rw-p 00039000 08:03 419752 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
7ffd17be0000-7ffd17be4000 ---p 00000000 00:00 0
7ffd17be4000-7ffd17ce0000 rw-p 00000000 00:00 0 [stack]
7ffd17da2000-7ffd17da6000 r--p 00000000 00:00 0 [vvar]
7ffd17da6000-7ffd17da8000 r-xp 00000000 00:00 0 [vdso]
ffffffffff600000-ffffffffff601000 --xp 00000000 00:00 0 [vsyscall]
rich@unbuntu22:~/crashplan-install$
rrauenza commented
So in that reddit thread, people have complained about readdir() showing up in their hot spot stack traces. I'm also getting that.
I had an odd request from support which was to mkdir -p /dev/input/by-path - that libuaw needed it.
It didn't work.
I was going to try to trace (either strace or ltrace) to see what readdir() was doing before sigabrt, but was not successful (I think ltrace may be crashing the jvm). strace didnt show readdir -- maybe libc sigsegs before the system call.
readdir() could also be a red herring.
I was thinking of doing the LD_PRELOAD trick of overriding readdir() and logging its calls...
rrauenza commented
Thanks for your patience while we track down and work to resolve the issues with our 11.x linux release.
While our engineering team is working to resolve the issue with a release we have a workaround for you that should get CrashPlan up and running again.
Our version 11 agent made some changes to our user activity detection. These changes had the side effect of causing an error if a mouse and keyboard are not in use on a system.
To that end we have two paths you can take to resolve the issues with CrashPlan:
Plug a mouse and keyboard into the physical hardware that is running the CrashPlan agent. Create the path /dev/input/by-path on disk by running following command: sudo mkdir -p /dev/input/by-pathOnce either of these actions have been taken we expect you will be able to start up CrashPlan and log in as normal.
We are marking this ticket as solved but please reach out if you have further questions, or if these steps do not fix your CrashPlan install please let us know.
This is about as far as I can go when it comes to support based off of the type of configuration that is being implemented.
I tried this.. but should try again.
rrauenza commented
I wonder if it might make more sense to -v the /dev/input/by-path directory within the container.
rrauenza commented
Reading through the reddit comments, it looks like that you have to do the mkdir during runtime. Doing it in a RUN ahead of time doesn't work?
I need to test later.
jlesage commented
Creating /dev/input/by-path seems to work on my side!
halteach commented
not to be OCD, but this istill being worked on?
thanks for all you do
hal
jlesage commented
Sure! Hopefully, a new image should be available today.
halteach commented
:-)
johnripper1 commented
Thanks for mainting this project!
halteach commented
i can report that this working well on my synology server.
johnripper1 commented
It doesnt work in my QNAP with the following errors:
Initializing the JVM arguments.
Creating the Java virtual machine.
Number of arguments: 21
[0.003s][warning][os,thread] Failed to start thread "GC Thread#0" - pthread_create failed (EPERM) for attributes: stacksize: 1024k, guardsize: 4k, detached.
#
# There is insufficient memory for the Java Runtime Environment to continue.
# Cannot create worker GC thread. Out of system resources.
# An error report file with more information is saved as:
# /tmp/hs_err_pid705.log
I didnt change my login script with the following config:
docker run -d \
[...]
--memory=11000M \
-e CRASHPLAN_SRV_MAX_MEM=10240M \
-e USER_ID=0 \
-e GROUP_ID=0 \
[...]
jlesage/crashplan-pro
jlesage commented
Closing this issue, please re-open if needed.