Font Rendering Issue

Question

Font Rendering Issue

Opened this issue 3 years ago · 7 comments

Hi,

We are having issues with how the font renders on-screen and prints for our powerpoints, word docs, and emails. It appears ok on our website (I believe because it's using WOFF files). I can not figure out what is wrong. Has anyone encountered this, and is there a solution? This happens for the regular barlow font and barlow medium. We haven't tested the other fonts.

Answer 1 · 2021-12-04T07:34:33.000Z

Hi,
yes, this will be fixed soon. Barlow has been manually rehinted, I will let you know when there are new files ready to test

Answer 2 · 2021-12-05T01:00:45.000Z

hi @FHLBNY-Marketing can you take a look at the TTF files contained here and let me know if they still have this issue? thank you! Barlow1.5-RC1.zip

Answer 3 · 2021-12-06T18:12:45.000Z

Thanks, I am going to test on a few computers tomorrow. I will post the screenshot tomorrow. We were using the 1.1 version.

Answer 4 · 2021-12-08T16:00:38.000Z

Hi, Here is a comparison of the V1.1 that we were using and the 1.5. The 1.1 looks cleaner in our Outlook. I think the issue is when we scale down the font.

Answer 5 · 2021-12-08T19:10:27.000Z

this is extremely helpful, thank you @FHLBNY-Marketing ! I can see my hinting strategy improved some letters but introduced new complications to others.
Are you able to tell me which version of Windows and Outlook you are using?

Answer 6 · 2021-12-08T20:49:42.000Z

Sure, Windows 10 and Outlook 365. Also, not sure if the resolution of my screen matter, we are on an aspect ratio of 3:2 so 4500x3000 or 2250x1500

Answer 7 · 2021-12-10T17:24:01.000Z

This is on our VDI - 16x9 Aspect Ratio (v1.5), The issue start at 24pt font or less

Updated to include 2 aspect ratio