Permission denied on mounted server

[agerstein]

At least once a week, I get a message from AutoPkgr indicating:

Error in local.jss.Microsoft Excel: Processor: JSSImporter: Error: [Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft Excel-15.19.1.pkg'

The traceback isn't more descriptive:

Traceback (most recent call last): File "/usr/local/bin/autopkg", line 1461, in run_recipes autopackager.process(recipe) File "/Library/AutoPkg/autopkglib/init.py", line 479, in process % (identifier, step["Processor"], unicode(err))) AutoPackagerError: Error in local.jss.Microsoft Excel: Processor: JSSImporter: Error: [Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft Excel-15.19.1.pkg'

I've tested the file share by mounting it manually and it shows up ok. I've verified that the account has permissions to read/write to the share/sub folders - no issues.

Looking at the system.log, I see:
`Feb 29 13:11:21 oitajg067324 kernel[0]: AFP_VFS afpfs_unmount: /Volumes/CasperShare, flags 524288, pid 3536
Feb 29 13:11:21 oitajg067324 kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xffffff803e598000
Feb 29 13:11:22 oitajg067324 kernel[0]: ASP_TCP Detach: Reply queue not empty?
Feb 29 13:11:22 oitajg067324 com.apple.xpc.launchd1: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Feb 29 13:11:25 oitajg067324 AutoPkgr[1546]: Error [7] Error running recipes
[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft Excel-15.19.1.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft OneNote-15.19.1.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft Outlook-15.19.1.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft PowerPoint-15.19.1.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Microsoft Word-15.19.1.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/AdobeReaderDC-15.010.20056.pkg'

[Errno 13] Permission denied: u'/Volumes/CasperShare/Packages/Audacity-2.1.2.0.pkg'`

If I'm reading that properly, it's trying to unmount the CasperShare volume, then it tries to reconnect, and then it can't?

[sheagcraig]

I'm not sure if all of those errors pertain to the mount. The line about quicklook / xpc.launchd specifically.

I would think an unmounted share wouldn't trigger a permission denied error, but I could be wrong.

It sounds like you're running a recipe list rather than a single recipe. Does it work for one or more recipes and then stop working midway through the run? JSSImporter does unmount after each run, so perhaps the OS can't keep up?

[agerstein]

I'm not sure that the quicklook/xpc.launchd is related - I copied/pasted log files, so there might have been more than I meant. On the other hand, who knows...

I'm using AutoPkgr to do it's things with a bunch of my selected recipes, and then it's interacting with JSSImporter. In the interest of troubleshooting (or making this harder on myself) I went into the recipe_list.txt and re-arranged things a little - for example, it always seems to have an issue with the MS Office 2016 updates, so I moved them apart and put some other things between them. Other than that, it's going to be a waiting game. I did just reboot our Casper server, which was being dog slow - so maybe that was a factor?

Is there something I can do to get more logging? There doesn't seem to be any thing in the system.log for JSSImporter.

[sheagcraig]

Any updates on this @agerstein? Are you still experiencing this issue, or did it somehow work itself out? If you fixed it, can you share the fix here?

Thanks!

[agerstein]

Sorry, but yes, re-arranging things seems to have fixed the issue - thanks!

[agerstein]

I meant to close it....