justeat/ZendeskApiClient

Ticket Update Request Errors

PixelDevelopers opened this issue · 1 comments

I keep getting the following error, not all the time, but regularly when I try and update a ticket
RecordInvalid: Record validation errors. Status code retrieved was UnprocessableEntity

Occurs when calling _zenClient.Tickets.UpdateAsync(...TicketCommentObject...).Result

Seems to be about 50% of the time?

Any help on this error would be handy!

Hi @PixelDevelopers, our team has recently taken some level of ownership of this repo so i'd like to lend a hand here if possible. Just wanted to check if this is still an issue for you since it was opened over a year ago? If so, what version of the client are you using?