kaltura/platform-install-packages

Unmet dependencies kaltura-ffmpeg-aux but it is not installable

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thatcherk1 commented

Bug report

Please provide steps to reproduce, including errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:

Linux distribution name and version:
16.04.6

Are you using the RPM or deb packages?

  • RPM
  • [x ] deb

For deb based systems:

# dpkg -l "kaltura-*"

Is this an all in one instance [single server] or a cluster?

  • [ x] All in one
  • Cluster

If applicable, please provide the MySQL version
5.5

If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:

I'm installing all-in-one on ESXi VM Ubuntu 16.04.6
Following the guide for 16.0.4. MySQL 5.5 as directed from the install guide.

Fresh install, following guide exactly. When I run this: ./install_kaltura_all_in_1.sh
It stops partway through here: kaltura-front : Depends: kaltura-ffmpeg-aux but it is not installable
E: Unable to correct problems, you have held broken packages.`

my output from 'dpkg -l "kaltura-*" '

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
ii kaltura-base 15.0.0-2 all Kaltura Open Source Video Platfor
ii kaltura-clipap 1.3-1+b2 all Kaltura Video Presentations Manag
ii kaltura-flexwr 1.2-1+b1 all Kaltura Video Presentations Manag
ii kaltura-html5- 0.2 all Kaltura Open Source Video Platfor
ii kaltura-html5- 2.2.1-1 all Kaltura Open Source Video Platfor
ii kaltura-html5- 3.3.0-1 all Kaltura Open Source Video Platfor
ii kaltura-html5l 2.76-1 all Kaltura Open Source Video Platfor
ii kaltura-kclip 1.1.2.1-1 all Kaltura Video Presentations Manag
ii kaltura-kcw 2.2.4-1+b6 all Kalture Contribution Wizard
ii kaltura-kdp 2.7.0-1+b1 all Kaltura Dynamic Player
ii kaltura-kdp3 3.9.9-1+b4 amd64 Kaltura Dynamic Player
ii kaltura-kdp3wr 37-1+b3 all KDP3 Wrapper
ii kaltura-kdpwra 11-1+b2 all KDP Wrapper
ii kaltura-kmc 5.43.13-11+b all Kaltura Management Console
ii kaltura-kmcng 5.9.1 all Kaltura Management Console
ii kaltura-krecor 1.7-1+b1 all Kaltura kRecord - used for record
ii kaltura-kuploa 1.2.16-1+b2 all Kaltura kupload widget
un kaltura-libapa (no description available)
un kaltura-php7-c (no description available)
un kaltura-php7-c (no description available)
un kaltura-php7-m (no description available)
un kaltura-php7-m (no description available)
un kaltura-php7-m (no description available)
ii kaltura-postin 1.0.33-3+b11 all Kaltura Open Source Video Platfor
ii kaltura-widget 14.1.0-1 all Kaltura Open Source Video Platfor