Install Error on Xenial
Closed this issue · 4 comments
yodaphone commented
Bug report
Please provide steps to reproduce, including errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:
Linux distribution name and version:
Ubuntu Xenial
Are you using the RPM or deb packages?
- RPM
- [x ] deb
For deb based systems:
# dpkg -l "kaltura-*"
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-=====================================================-===============================-===============================-===============================================================================================================
ii kaltura-base 16.3.0-2 all Kaltura Open Source Video Platform
ii kaltura-clipapp 1.3-1+b2 all Kaltura Video Presentations Manager
ii kaltura-ffmpeg 4.0.2-3 amd64
ii kaltura-ffmpeg-aux 2.1.3-1 amd64
ii kaltura-flexwrapper 1.2-1+b1 all Kaltura Video Presentations Manager
iU kaltura-front 16.2.0-1 all Kaltura Open Source Video Platform - frontend server
ii kaltura-html5-analytics 0.3 all Kaltura Open Source Video Platform - frontend server
ii kaltura-html5-studio 2.2.1-1 all Kaltura Open Source Video Platform - frontend server
ii kaltura-html5-studio3 3.5.0-1 all Kaltura Open Source Video Platform - frontend server
ii kaltura-html5lib 2.82.2-1 all Kaltura Open Source Video Platform - HTML5 player
ii kaltura-html5lib3 0.53.7-1+b1 all Kaltura Open Source Video Platform - HTML5 player
ii kaltura-kclip 1.1.2.1-1 all Kaltura Video Presentations Manager
ii kaltura-kcw 2.2.4-1+b6 all Kalture Contribution Wizard
ii kaltura-kdp 2.7.0-1+b1 all Kaltura Dynamic Player
ii kaltura-kdp3 3.9.9-1+b4 amd64 Kaltura Dynamic Player
ii kaltura-kdp3wrapper 37-1+b3 all KDP3 Wrapper
ii kaltura-kdpwrapper 11-1+b2 all KDP Wrapper
ii kaltura-kmc 5.43.13-11+b33 all Kaltura Management Console
ii kaltura-kmcng 5.19-3+really5.17-1 all Kaltura Management Console
ii kaltura-krecord 1.7-1+b1 all Kaltura kRecord - used for recording from web cam
ii kaltura-kupload 1.2.16-1+b2 all Kaltura kupload widget
un kaltura-libapache2-mod-php7 <none> <none> (no description available)
un kaltura-php7-apcu <none> <none> (no description available)
un kaltura-php7-cli <none> <none> (no description available)
un kaltura-php7-curl <none> <none> (no description available)
un kaltura-php7-gd <none> <none> (no description available)
un kaltura-php7-gmp <none> <none> (no description available)
un kaltura-php7-mcrypt <none> <none> (no description available)
un kaltura-php7-memcache <none> <none> (no description available)
un kaltura-php7-mysql <none> <none> (no description available)
un kaltura-php7-ssh2 <none> <none> (no description available)
un kaltura-php7-xsl <none> <none> (no description available)
iF kaltura-playkit-bundler 1.2.0-1+b3 all Kaltura Open Source Video Platform - frontend server
ii kaltura-postinst 1.0.33-3+b13 all Kaltura Open Source Video Platform
ii kaltura-widgets 14.1.0-1 all Kaltura Open Source Video Platform - widgets meta package
Is this an all in one instance [single server] or a cluster?
- [x ] All in one
- Cluster
If applicable, please provide the MySQL version
MySQL 5.5 Percona deb package
If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:
The install failed with this
/var/lib/dpkg/info/kaltura-playkit-bundler.postinst: line 11: yarn: command not found
Job for kaltura-playkit-bundler.service failed because the control process exited with error code. See "systemctl status kaltura-playkit-bundler.service" and "journalctl -xe" for details.
invoke-rc.d: initscript kaltura-playkit-bundler, action "restart" failed.
● kaltura-playkit-bundler.service - LSB: Start/stop Kaltura Bundle-builder-api.
Loaded: loaded (/etc/init.d/kaltura-playkit-bundler; bad; vendor preset: enabled)
Active: failed (Result: exit-code) since Mon 2020-06-15 10:30:40 EDT; 5ms ago
Docs: man:systemd-sysv-generator(8)
Process: 25864 ExecStart=/etc/init.d/kaltura-playkit-bundler start (code=exited, status=2)
Jun 15 10:30:40 kaltura systemd[1]: Starting LSB: Start/stop Kaltura Bundle-builder-api....
Jun 15 10:30:40 kaltura kaltura-playkit-bundler[25864]: Need to install the forever npm module. Exiting.
Jun 15 10:30:40 kaltura systemd[1]: kaltura-playkit-bundler.service: Control process exited, code=exited status=2
Jun 15 10:30:40 kaltura systemd[1]: Failed to start LSB: Start/stop Kaltura Bundle-builder-api..
Jun 15 10:30:40 kaltura systemd[1]: kaltura-playkit-bundler.service: Unit entered failed state.
Jun 15 10:30:40 kaltura systemd[1]: kaltura-playkit-bundler.service: Failed with result 'exit-code'.
dpkg: error processing package kaltura-playkit-bundler (--configure):
subprocess installed post-installation script returned error exit status 1
Setting up kaltura-html5lib3 (0.53.7-1+b1) ...
dpkg: dependency problems prevent configuration of kaltura-front:
kaltura-front depends on kaltura-playkit-bundler; however:
Package kaltura-playkit-bundler is not configured yet.
dpkg: error processing package kaltura-front (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
Processing triggers for libc-bin (2.23-0ubuntu11) ...
Processing triggers for ureadahead (0.100.0-19.1) ...
Processing triggers for systemd (229-4ubuntu21.28) ...
Processing triggers for libgdk-pixbuf2.0-0:amd64 (2.32.2-1ubuntu1.6) ...
Processing triggers for libapache2-mod-php7.0 (7.0.33-0ubuntu0.16.04.15) ...
Errors were encountered while processing:
kaltura-playkit-bundler
kaltura-front
E: Sub-process /usr/bin/dpkg returned an error code (1)
congthang1 commented
npm install -g forever
jessp01 commented
Hello @congthang1 ,
This was addressed here: https://github.com/kaltura/platform-install-packages/blob/Propus-16.5.0/deb/kaltura-playkit-bundler/debian/postinst#L11
Are you still having issues?
Thanks,
jessp01 commented
Closing due to lack of response. Feel free to reopen if you're still having issues.
congthang1 commented
Got new error when trying again:
./install_kaltura_all_in_1.sh
Hit:1 http://installrepo.kaltura.org/repo/apt/xenial propus InRelease
Get:2 http://ap-southeast-1.ec2.archive.ubuntu.com/ubuntu xenial InRelease [247 kB]
Get:3 http://ap-southeast-1.ec2.archive.ubuntu.com/ubuntu xenial-updates InRelease [109 kB]
Get:4 http://ap-southeast-1.ec2.archive.ubuntu.com/ubuntu xenial-backports InRelease [107 kB]
Hit:5 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:6 http://repo.percona.com/apt xenial InRelease
Fetched 463 kB in 0s (669 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
lsb-release is already the newest version (9.20160110ubuntu0.2).
software-properties-common is already the newest version (0.96.20.9).
0 upgraded, 0 newly installed, 0 to remove and 23 not upgraded.
'multiverse' distribution component is already enabled for all sources.
--2020-07-12 10:43:50-- http://installrepo.kaltura.org/repo/apt/debian/kaltura-deb.gpg.key
Resolving installrepo.kaltura.org (installrepo.kaltura.org)... 13.35.20.55, 13.35.20.7, 13.35.20.8, ...
Connecting to installrepo.kaltura.org (installrepo.kaltura.org)|13.35.20.55|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1727 (1.7K) [text/plain]
Saving to: 'STDOUT'
- 100%[====================================================>] 1.69K --.-KB/s in 0s
2020-07-12 10:43:50 (246 MB/s) - written to stdout [1727/1727]
OK
--2020-07-12 10:43:50-- http://installrepo.kaltura.org/repo/apt/xenial/kaltura-deb-256.gpg.key
Resolving installrepo.kaltura.org (installrepo.kaltura.org)... 13.35.20.11, 13.35.20.55, 13.35.20.7, ...
Connecting to installrepo.kaltura.org (installrepo.kaltura.org)|13.35.20.11|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 0 [text/plain]
Saving to: 'STDOUT'
- [ <=> ] 0 --.-KB/s in 0s
2020-07-12 10:43:50 (0.00 B/s) - written to stdout [0/0]
gpg: no valid OpenPGP data found.