kaltura/platform-install-packages

Error: Couldn't connect to Sphinx with mysql -h while using Docker installation

akash-accedo opened this issue · 2 comments

Bug report

I am getting the following error when executing install.sh file to set up Kaltura on Amazon Linux 2.

ERROR: Couldn't connect to Sphinx with mysql -hec2-13-251-124-42.ap-southeast-1.compute.amazonaws.com -P9312.

Machine - Amazon Linux 2
Installation process - Single All in One docker installation: https://github.com/kaltura/platform-install-packages/blob/Propus-16.5.0/doc/install-docker.md
Method - Unattended

Hello,

Is the kaltura-sphinx daemon running?
What's the output for:

# /etc/init.d/kaltura-sphinx status`
# netstat -plntu|grep 9312

?

Hey @jessp01 ,

The problem has been solved, I misconfigured sphinx host URL.

Thank you for support.