I cannot login to the Admin Platform Backend
Opened this issue · 0 comments
yule-sun commented
- I've read the guidelines for Contributing to Kaltura Projects
- I've read the installation guides and troubleshooting FAQ
- This is not a support request or question that should be posted on the Kaltura forum
Bug report
Please provide steps to reproduce, including errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:
Linux distribution name and version:
Are you using the RPM or deb packages?
- RPM
- deb
When using RPM, paste the output for:
# rpm -qa "kaltura-*"
For deb based systems:
# dpkg -l "kaltura-*"
Is this an all in one instance [single server] or a cluster?
- All in one
- Cluster
If applicable, please provide the MySQL version
If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:
I have two questions need your help ,
- I canot download the image from the dockerhub.
- I installed the Kaltura-server by the yum command, i can access the website http://myhostname/start/index.php#kmc, but i cannot login the website of Admin Your Platform Backend (http://myhostname/admin_console/index.php/user/login), because i don't known the Authenticator Code.Am I missing something?
Need your help.